05-04-2017 02:14 PM
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  1. dogeh21's Avatar
    When trying to make up for lost ground after the Note 7 debacle, how can Samsung let this happen to loyal customers? This is unacceptable.
    It's an enigma! lol
    EMGSM likes this.
    04-25-2017 08:39 PM
  2. zyad's Avatar
    In Toronto, Canada: Ordered S8+ from Samsung on Friday night (April 21st), and it arrived today (Wednesday). Pretty good... didn't need to jump in early to get it quickly.
    Of course, I guess I'm SOL on the free Gear VR promo (one day late). Didn't realize the date cutoff.... Unless anyone here knows a way around it and can help?
    04-26-2017 10:13 PM
  3. miketko's Avatar
    In Toronto, Canada: Ordered S8+ from Samsung on Friday night (April 21st), and it arrived today (Wednesday). Pretty good... didn't need to jump in early to get it quickly.
    Of course, I guess I'm SOL on the free Gear VR promo (one day late). Didn't realize the date cutoff.... Unless anyone here knows a way around it and can help?
    That's impressive.
    04-27-2017 01:36 AM
  4. trucksmoveamerica#AC's Avatar
    Well this is the Samsung we knew from the note 7 orders. When they promised delivery date a day early I was thinking they were making promises they couldn't keep.

    I was thinking about the Samsung premium care, but I don't think so. Sounds like more promises they can't keep and 2 plus hours on the phone trying to file a claim.
    04-27-2017 06:54 AM
  5. miketko's Avatar
    Well this is the Samsung we knew from the note 7 orders. When they promised delivery date a day early I was thinking they were making promises they couldn't keep.

    I was thinking about the Samsung premium care, but I don't think so. Sounds like more promises they can't keep and 2 plus hours on the phone trying to file a claim.
    I hear ya
    04-27-2017 10:48 AM
  6. DonDallas71's Avatar
    The rest of my 3/30 order finally shipped from Samsung today. My VR Immersion bundle is finally on it's way. Should arrive on Monday, 18days after it was supposed to be here. Still have never seen the $50 gift certificate they promised me over and over again every time I called to complain about the delay.
    05-04-2017 01:18 PM
  7. bhatech's Avatar
    I initiated my return process because was getting the run around between Samsung and TMobile (T force) for sim unlock. T-Mobile can't sim unlock thru their device unlock app because the IMEI is not in their systems and they unable override it and asking to contact Samsung. I told them it's T-Mobile branded phone but still they are unable to anything, called Samsung they are clueless as well and say contact TMobile. Raised ticket on both sides and no use, not going to keep nearly $1000 phone locked to a carrier. Will have issue down the line selling it. I'm planning to buy direct from T-Mobile once Samsung sends me the RMA info. And good god getting hold of Samsung customer service is the worst. Everytime 1 hour wait on the phone.
    05-04-2017 02:14 PM
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