Anyone order from Samsung directly?

[the_munc_e]

I still don't have anything beyond what I did last night. I got a feeling I won't see my phone until tomorrow

 

[ol_jackburton]

I still don't have anything beyond what I did last night. I got a feeling I won't see my phone until tomorrow

did you receive a tracking number.
mine is on a truck out for delivery. Most times they deliver here at work at 10AM

 

[the_munc_e]

did you receive a tracking number.
mine is on a truck out for delivery. Most times they deliver here at work at 10AM

No I just put in my order number as the tracking number and it says in transit scheduled delivery: pending.

 

[jusmisdit]

Still no news.

 

[icellphones]

And so it arrives! along with Dbrand skin

 

[DaveInFL]

I feel bad for those that are still waiting on news and confirmation I didn't think I'd get mine shipped out until late last night. It's on a truck for delivery so should get it today

Hang in there...

 

[the_munc_e]

I feel bad for those that are still waiting on news and confirmation I didn't think I'd get mine shipped out until late last night. It's on a truck for delivery so should get it today

Hang in there...

That's not really the aggravating part. I have stuff to do and need to know where I need to be to sign.

Once again, that's why I hate FedEx. They aren't accurate at all.

 

[jusmisdit]

Looks like several of you got the vr but has anyone who ordered it received the $99 bundle?

 

[Rumline]

In my experience FedEx is better than UPS. Are they perfect? No. In this case I'd put at last as much blame for this SNAFU on Digital River as on FedEx.

Judging by the lack of in-advance label creation, I bet they showed up with several semis of packages and said "here y'all go!!" Then FedEx did their best to digest that elephant. Just my uneducated guess.

 

[icwhatudidthere]

Nothing yet here from Fedex Delivery Manager or reference number search.

What is Samsung's return policy and how hard do they make your life to process them?

 

[aokusman1]

Looks like several of you got the vr but has anyone who ordered it received the $99 bundle?

My shipping email from Samsung indicates it includes the gear vr immersive experience.

 

[Denelor]

My shipping email from Samsung indicates it includes the gear vr immersive experience.

Mine as well, though my whole shipment has been sitting at Label Created since yesterday.

Hopefully it's a Fedex issue tracking issue which I've had in the past, but I doubt it.

 

[airkorea08]

My shipping email from Samsung indicates it includes the gear vr immersive experience.

I wish I had an email or any sort of notification of what the hell is going on with my phone. We are on D-Day and I am completely in the dark and that is quite frustrating.

 

[cert15z]

I wish I had an email or any sort of notification of what the hell is going on with my phone. We are on D-Day and I am completely in the dark and that is quite frustrating.

The same here. I haven't heard anything. Everytime I called yesterday, I was told I would have my phone today but I still haven't heard anything.

 

[ScottsoNJ]

Nothing yet here from Fedex Delivery Manager or reference number search.

What is Samsung's return policy and how hard do they make your life to process them?

I would just refuse delivery which is what I am going to do if the phone doesn't get delivered today !!!

 

[banzaiwolfe]

In my experience FedEx is better than UPS. Are they perfect? No. In this case I'd put at last as much blame for this SNAFU on Digital River as on FedEx.

Judging by the lack of in-advance label creation, I bet they showed up with several semis of packages and said "here y'all go!!" Then FedEx did their best to digest that elephant. Just my uneducated guess.

While I have had bad luck recently with FedEx, I have no doubt Samsung/Digital River screwed this up considering Digital River's past track record.

 

[ScottsoNJ]

I have 2 packages with label created sitting in Indiana at Brightpoint North America. I only ordered 1 phone so I'm confused. 1 package is 2lbs ( I guess phone) that's supossed to be delivered today and 1 package is 7lbs which is what???? the imersive package and another phone ???. that is supossed to be delivered tomorrow. I'm so confused

 

[airkorea08]

I have 2 packages with label created sitting in Indiana at Brightpoint North America. I only ordered 1 phone so I'm confused. 1 package is 2lbs ( I guess phone) that's supossed to be delivered today and 1 package is 7lbs which is what???? the imersive package and another phone ???. that is supossed to be delivered tomorrow. I'm so confused

maybe they are like fugggg we messed up, so you are gonna get two phones! :wishful thinking:

 

[CycleNC]

I'm in the boat as you. FedEx shows a label created, but there is no indication of the package even being picked up. At this point, I don't know if it makes to work from home this afternoon or tomorrow to be able to sign for the package.

 

[banzaiwolfe]

I have 2 packages with label created sitting in Indiana at Brightpoint North America. I only ordered 1 phone so I'm confused. 1 package is 2lbs ( I guess phone) that's supossed to be delivered today and 1 package is 7lbs which is what???? the imersive package and another phone ???. that is supossed to be delivered tomorrow. I'm so confused

Same for me. One was created last night and shows 4/20 (not happening since it was never picked up) with Standard Overnight, and the second was added this morning for 4/21 with Priority Overnight.