05-16-2017 10:09 AM
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  1. Jason Fournier1's Avatar
    Yeah my shipped and arriving Thursday
    04-19-2017 04:19 PM
  2. k.scott's Avatar
    Finally received tracking... ETA Monday! I really hope that changes!
    04-19-2017 04:20 PM
  3. Vipmediastar's Avatar
    Best Buy just called and said my order was canceled..... Great.
    that truly sucks
    04-19-2017 04:21 PM
  4. jacko147's Avatar
    Out of curiosity, for those who are outraged about the crowds on Friday, why did you choose store pickup to begin with? I don't want to wait in a huge line either, so I chose to get mine delivered.
    Because the last two phones I had delivered to my house I had waited all day until 4pm when I had to leave for work, missed shipment on both, and I honestly felt imprisoned waiting, couldn't go anywhere, the second time it happened, I told ups I would pick it up at the warehouse the next day so I wasn't sitting at home all day again waiting, 40 mins 1 way to the warehouse.
    04-19-2017 04:28 PM
  5. Stickboy46#CB's Avatar
    Well i kinda expected all along not to get it till Friday and the 100$ saved by getting it from BB makes that fine BUT Friday is going to be insane in my local Best Buy. I am not 1 who likes to wait around a long time and now have 2 choices. Either get there a half hour before they open and wait then get in and wait for them to figure out what they're doing or i can wait and go later after they open and wait in a huge line. They have to deal with people from all carriers and the few times i have been in there of late they expect to have loads of people who pre ordered them. Why not let some people get the pre orders tomorrow and cut down on a huge line? They do not see they will lose business as after you stand and wait for 2 hours for a phone you remember that and next time go with the carrier no matter the discount
    That's Samsung's call not Best Buy. Best Buy can't break street date unless Samsung gives the OK
    jackash0912 likes this.
    04-19-2017 04:28 PM
  6. adam29617's Avatar
    Because I want to put a down payment on my Best Buy card and I couldn't do that by ordering online. Also I would be at work when it was delivered and not there to sign for it.
    I was able to preorder my S8+ on day one with my BB card, no probs at all.
    04-19-2017 04:35 PM
  7. Almeuit's Avatar
    Well i kinda expected all along not to get it till Friday and the 100$ saved by getting it from BB makes that fine BUT Friday is going to be insane in my local Best Buy. I am not 1 who likes to wait around a long time and now have 2 choices. Either get there a half hour before they open and wait then get in and wait for them to figure out what they're doing or i can wait and go later after they open and wait in a huge line. They have to deal with people from all carriers and the few times i have been in there of late they expect to have loads of people who pre ordered them. Why not let some people get the pre orders tomorrow and cut down on a huge line? They do not see they will lose business as after you stand and wait for 2 hours for a phone you remember that and next time go with the carrier no matter the discount
    If you don't like lines and things you shouldn't do an in store pickup. That isn't the fault of anyone and they gave you a choice to ship it to you when you ordered.

    I see no issues with them releasing the phone on Friday since that is the official release day.
    sweetypie31 and jackash0912 like this.
    04-19-2017 04:37 PM
  8. steelers1's Avatar
    I was able to preorder my S8+ on day one with my BB card, no probs at all.
    Online?
    04-19-2017 04:38 PM
  9. sweetypie31's Avatar
    Ugh, so I checked under guest. Put in my order number, name, and phone number and it can't find my order
    I was having the same issue with my phone number. They still had me under an old number from when I first signed up for my rewards. That could be the issue.
    04-19-2017 04:38 PM
  10. shaneontherocks's Avatar
    If you don't like lines and things you shouldn't do an in store pickup. That isn't the fault of anyone and they gave you a choice to ship it to you when you ordered.

    I see no issues with them releasing the phone on Friday since that is the official release day.
    They told me in store I could only pick up in store. I couldnt have it shipped to me. I tried.
    04-19-2017 04:47 PM
  11. Almeuit's Avatar
    They told me in store I could only pick up in store. I couldnt have it shipped to me. I tried.
    If you order online they will allow it to ship. Sounds like you just had a bad rep.
    04-19-2017 04:49 PM
  12. adam29617's Avatar
    Online?
    Yes'er
    04-19-2017 04:49 PM
  13. Douglas Griffis's Avatar
    Best Buy just called and said my order was canceled..... Great.
    For what reason?
    04-19-2017 04:50 PM
  14. Starr Almighty's Avatar
    Best Buy Pre-Orders-s8.jpg

    Grey Sprint S8 has arrived ordered 4/14
    04-19-2017 04:54 PM
  15. Proletariat Rising's Avatar
    Click image for larger version. 

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    Grey Sprint S8 has arrived ordered 4/14
    Congrats
    04-19-2017 04:55 PM
  16. shaneontherocks's Avatar
    The rep was fine I had to go in store cuz online wouldnt work becuz of my lease or something. Oh well.
    04-19-2017 04:56 PM
  17. Starr Almighty's Avatar
    Congrats
    Of course thats not mine its my wife's, my S8+ is nowhere to be found
    04-19-2017 05:34 PM
  18. JesterC's Avatar
    OMG!!! Got a text from BestBuy saying my order has been shipped with a tracking number. Looks like I'll be getting it tomorrow. YAY!!!!!
    Inner baby HAPPY! :-)
    04-19-2017 05:41 PM
  19. steelers1's Avatar
    Yes'er
    How? I went through to the final step and it only was going to charge me the sales tax. It gives no option to put a down payment. The Best Buy rep I talked to told me the only way to do the down payment is in store.
    04-19-2017 05:57 PM
  20. Cool Guy's Avatar
    Ordered for delivery online. They said for some reason the phone wouldn't activate on Verizons end. So she said we're going to cancel your order. Told me to go to a store and order by tomorrow and I shouldn't have a problem.
    Edit: Reply to Steelers1
    04-19-2017 05:57 PM
  21. nn057t's Avatar
    Pre-ordered online April 8th an S8+ in Midnight Black on AT&T, just got the shipping text and will be here tomorrow.

    Best Buy came through!
    FLY_TY and adam29617 like this.
    04-19-2017 05:59 PM
  22. DWS44's Avatar
    Wonderful. Folks who ordered a week into April getting shipping notifications...and my order from the first hour after it went live is apparently still collecting dust.

    Been "Preparing" for 24 hours now. It should certainly be well-prepared by now.
    1naturalace likes this.
    04-19-2017 06:04 PM
  23. jackash0912's Avatar
    Wonderful. Folks who ordered a week into April getting shipping notifications...and my order from the first hour after it went live is apparently still collecting dust.

    Been "Preparing" for 24 hours now. It should certainly be well-prepared by now.
    Call Best Buy and do the track order over the phone. They may have a tracking # and the website hasn't updated.
    DWS44 likes this.
    04-19-2017 06:13 PM
  24. DWS44's Avatar
    Call Best Buy and do the track order over the phone. They may have a tracking # and the website hasn't updated.
    I've called and gone thru the automated system a couple times today...just keeps saying my status is "partially awaiting fulfillment". Been too busy at work to sit on hold and play the song and dance with a live CSR.
    04-19-2017 06:19 PM
  25. razortaz18's Avatar
    Woooo!
    04-19-2017 06:29 PM
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