$99 bundle View attachment 258155
$99 bundle View attachment 258155
Has anyone else receive the $99. bundle yet that purchased outside of Samsung direct?
Wow, you are lucky. I paid last Thursday and can't even get a tracking number. :-\
my stuff still says processing, order says confirmed, in app it just says approved.... I'm giving them their 3 business days and then I'll call again if nothing changes (tomorrow). I was very productive while waiting 2H for them to answer. I finished up some work, read a few articles, even clean up my apt a little. Never been so productive. Although I don't think they can help much... I feel like paying with paypal F'ed my order.
Did you not get an order confirmation email??
I did and thanks.... Apparently, the order number listed is not linked to my account with Samsung as it does not show in my orders on my Samsung account. When I check it without logging in, (using email and last 4 of card) there is no status. It appears to just be the order number, product, and QTY. When I log in, and try to check it, there is an error message about bad order # and password.
On the Samsung Promotion status page, it still says "Processing Gift"
I did and thanks.... Apparently, the order number listed is not linked to my account with Samsung as it does not show in my orders on my Samsung account. When I check it without logging in, (using email and last 4 of card) there is no status. It appears to just be the order number, product, and QTY. When I log in, and try to check it, there is an error message about bad order # and password.
On the Samsung Promotion status page, it still says "Processing Gift"
That's strange you can't view the order with email and last 4 of your CC number. At first it was showing the same as yours but after backing out of the order screen and going back and entering my email and last 4 of the CC it showed me the order.
For me, the gift status on the Infinitely Immersive promotion page says, "Congratulations! Your submission has been approved" and is also under "Processing Gift."
My order status for the $99 Fully Immersive Bundle says, "Confirmed."
This has been like this for the past 4 days now. Ugh.
I can only view it using the email and the last 4 of my card, and only if I am NOT logged in.
If I am logged in and use the order number and password, or the order number and last 4, I get the error message that says:
"Order Search Results
Incorrect order number and/or password."
This happens regardless of whether I back up and try again or not. If I log out, I can see it.
When you paid the $99, were you logged into your Samsung account? If not, then it will not be able to view it under My Orders on your Samsung account. I've spoken to Promotions support about it and they said if I had logged in before I submitted payment for the $99 then I can view it under My Orders on my Samsung account. Hope this helps.
Samsung s8+ promo updated FINALLY