06-16-2017 05:03 PM
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  1. jjt4433's Avatar
    I wonder if it matters who you preordered through. Samsung direct orders got immediate shipment with their phones. Maybe theyre shipping those that preordered with Verizon.
    I'm Verizon, I got the phone on the 19th and immediately registered for the $99 bundle. I didn't get the link to pay until the 22nd, and I'm currently waiting shipment...
    04-26-2017 09:48 PM
  2. echo_808's Avatar
    Paid the 28th. No ship email.

    So looks wont be this week.
    I was wrong. Got my ship email not too long ago. Says a Friday delivery by 8pm.

    I'm excited now.
    04-26-2017 10:01 PM
  3. Kalelfromkrypton41581's Avatar
    I was wrong. Got my ship email not too long ago. Says a Friday delivery by 8pm.

    I'm excited now.
    Congrats!! I'm really hoping that since I haven't gotten it today, then I will get it tomorrow and maybe get a Saturday Delivery.
    echo_808 likes this.
    04-26-2017 10:13 PM
  4. piscesgirl81's Avatar
    I'll gladly pay you for your bundle!! I got screwed
    04-26-2017 11:14 PM
  5. piscesgirl81's Avatar
    Samsung and their customer service is FN horrible. They had to manually register my phone for my free VR, but mistakenly did the bundle (when there we bundles available). Ended up paying the 99 because of the deal , them possibly jacking up my order again, and didn't feel like waiting another 2 hrs on the phone. Would've much rather had someone else get that bundle.....SMH
    I'll gladly pay your for your bundle I got screwed!!!
    04-26-2017 11:20 PM
  6. hparsons's Avatar
    I registered for the $99 bundle on the 19th. Heard that I was approved late on the 20th, with a purchase link; then nothing until late this evening. Finally got email confirmation that it will be here Friday by 8pm.
    04-26-2017 11:57 PM
  7. awolwin773's Avatar
    I paid in full with TMobile
    04-27-2017 12:09 AM
  8. Kalelfromkrypton41581's Avatar
    I really hope that me not logging into my account when I paid for my $99 bundle didn't delay it being shipped to me. I was told it wouldn't but I'm seeing people that ordered after me get shipment notifications I was just in a huge debate saying that when you pay for your bundle that the 6-8 week rule in the terms and conditions is amended and it has to ship in 1-3 business days after e commerce recieves your order that is. Sigh.
    04-27-2017 12:59 AM
  9. felloffthetruck's Avatar
    Paid for the $99. bundle on 4/20 and as of this morning 4/27 no shipping or tracking info.
    04-27-2017 07:27 AM
  10. Kalelfromkrypton41581's Avatar
    Paid for the $99. bundle on 4/20 and as of this morning 4/27 no shipping or tracking info.
    Yeah. It's getting a bit frustrating. You see people that submitted claims and payment info for the $99 bundle after you do recieve tracking info but you still have nothing. I'm getting pretty annoyed. I was told that when you make an order on Samsung.com which is what we did that it's supposed to be shipped within 1-3 business days. I was told that Brighton Indiana has all 50k bundles located at that warehouse and they don't have to wait for other other supply delivery.
    04-27-2017 07:35 AM
  11. Kalelfromkrypton41581's Avatar
    Paid for the $99. bundle on 4/20 and as of this morning 4/27 no shipping or tracking info.
    Hey. Question. When you got your buy now link email and you clicked it.. did you log into your Samsung account to complete the order?
    04-27-2017 07:38 AM
  12. felloffthetruck's Avatar
    Hey. Question. When you got your buy now link email and you clicked it.. did you log into your Samsung account to complete the order?
    I don't believe so. It offered me the option to pay via PayPal which I did. My PayPal email address is different than my Samsung account. I was thinking this was my problem but the guy a few pages back had the exact situation as me and receive his right away. Go figure.

    Also I see nothing in my orders when logged into my Samsung account.
    04-27-2017 07:48 AM
  13. Kalelfromkrypton41581's Avatar
    I don't believe so. It offered me the option to pay via PayPal which I did. My PayPal email address is different than my Samsung account. I was thinking this was my problem but the guy a few pages back had the exact situation as me and receive his right away. Go figure.

    Also I see nothing in my orders when logged into my Samsung account.
    The reason you don't see anything on My Orders on your Samsung account is because you didn't log into your Samsung account before you completed the transaction. I'm going to give them until the end of the week to get my gift processed and then I'm going to call them again. Seeing people get shipping confirmations left and right is getting frustrating.
    felloffthetruck likes this.
    04-27-2017 08:01 AM
  14. kikbxr1969's Avatar
    The reason you don't see anything on My Orders on your Samsung account is because you didn't log into your Samsung account before you completed the transaction. I'm going to give them until the end of the week to get my gift processed and then I'm going to call them again. Seeing people get shipping confirmations left and right is getting frustrating.
    This is especially true since they state a first come first served policy in the terms and conditions

    This is the gear s2 promo all over again
    04-27-2017 08:27 AM
  15. Edgar5's Avatar
    Anyone that had to resubmit a copy of a receipt get the opportunity to order the $99 bundle?
    thomasbihn likes this.
    04-27-2017 09:35 AM
  16. IJinxI's Avatar
    Omg. I'm having the worst luck. Pre ordered BB early 3/31. Picked up by 10a on 4/21. Submitted for experience box. Approved 4/22. Aaaaand nothing. I've called samsung 3x. Each time after a caring wait time from 1-2.5 hours, Someone picks up, either can't hear me or pretends they can't hear me and hangs up. I'm so frustrated. All i want is a confirmation email and possibly a link to pay.
    TechWhore likes this.
    04-27-2017 09:48 AM
  17. Kalelfromkrypton41581's Avatar
    Anyone that had to resubmit a copy of a receipt get the opportunity to order the $99 bundle?
    I had to resubmit. I was told by the Tmo rep who I did the preorder with at the Tmo store that I would have to submit a pic of the side of the box to claim the promo. I had selected the $99 bundle on the initial submission and then got an email with a link to upload my EIP as my receipt and after I did that my order was approved and I submitted payment info for the $99 bundle. Now I'm just waiting for shipping confirmation.
    04-27-2017 09:49 AM
  18. Kalelfromkrypton41581's Avatar
    I just seen a picture where someone put 10 $99 bundles down on the checkout process and has actually had then delivered. I was told that if Ecommerce ran into an order like that then it would be corrected and changed to 1 per qualifying preorder. That's obviously not the case. This is beginning to turn into a nightmare because people that have been honest are having issues getting shipping notifications.
    04-27-2017 10:50 AM
  19. 8Gaia's Avatar
    The reason you don't see anything on My Orders on your Samsung account is because you didn't log into your Samsung account before you completed the transaction. I'm going to give them until the end of the week to get my gift processed and then I'm going to call them again. Seeing people get shipping confirmations left and right is getting frustrating.
    It is frustrating. I was logged in to my samsung account, I can see my order.... Still I am in the same situation as both of you.

    They'll tell you anything when you call... they told me there was a list and they were shipping by imei # which makes no sense.
    04-27-2017 10:51 AM
  20. IJinxI's Avatar
    UPDATE: Finally made contact with samsung. I was approved and just waiting on tracking. However there was an issue with me receiving an email to pay for the bundle. Should be contacted by email within 48 hours. Hopefully I can pay and after that I don't care how long it takes as long as everything works out in the end.
    04-27-2017 10:51 AM
  21. felloffthetruck's Avatar
    Nothing yet over here.
    04-27-2017 10:52 AM
  22. aggie's Avatar
    It's here.
    04-27-2017 11:12 AM
  23. Kalelfromkrypton41581's Avatar
    Beautiful!!
    04-27-2017 11:15 AM
  24. felloffthetruck's Avatar
    Very Nice, one of the lucky few.
    04-27-2017 12:05 PM
  25. 8Gaia's Avatar
    <3 Enjoy. Hopefully we get ours soon =(((
    04-27-2017 12:10 PM
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