06-16-2017 05:03 PM
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  1. williejr185's Avatar
    I just checked the status on the samsung website and it has been approved. now just waiting for them to ship it out. I did mine this morning at 6:30 am Central time.
    Are you referring to the "check gift status" link? I just tried checking there and it only has old promotions that I received a couple of years ago.
    04-20-2017 12:46 PM
  2. boricuacaddy's Avatar
    Are you referring to the "check gift status" link? I just tried checking there and it only has old promotions that I received a couple of years ago.
    Yes the check gift status link. At firs it only showed the old one's then I checked 3 hours later and it showed the bundle I just ordered but it was only showing pending. I then checked again and it said approved.
    williejr185 likes this.
    04-20-2017 01:05 PM
  3. williejr185's Avatar
    Now that I think about it, I ordered through Sprint online so I took a screen shot of their confirmation email and uploaded it as my receipt. I bet that's what messed me up.
    04-20-2017 01:15 PM
  4. brittydj's Avatar
    Now that I think about it, I ordered through Sprint online so I took a screen shot of their confirmation email and uploaded it as my receipt. I bet that's what messed me up.
    I did that too and haven't gotten any response. I hope I didn't just screw myself out of the free VR.
    04-20-2017 01:17 PM
  5. Ageeb's Avatar
    Thought some may find this interesting...
    Attached Thumbnails Registration for "immersive Gear VR experience for " - How did it Go-screenshot_20170420-132306.jpg  
    04-20-2017 01:25 PM
  6. williejr185's Avatar
    I did that too and haven't gotten any response. I hope I didn't just screw myself out of the free VR.
    For promotions in the past they used to send rejection emails and give people a chance to resubmit. Hopefully that's the case this time if our receipts aren't good enough.
    04-20-2017 01:26 PM
  7. hhmorgan's Avatar
    Thought some may find this interesting...
    That's obviously not the only method because this -

    https://samsungpromotions.com/infinitelyimmersive.html

    Takes you here - 2 methods

    Registration for "immersive Gear VR experience for " - How did it Go-2017-04-20_14-32-08.png
    04-20-2017 01:33 PM
  8. hhmorgan's Avatar
    Just passed the 48-hour mark from my Approval with no email link to purchase (hopefully yet) -

    Thank you for your registration. You're approved.

    You can purchase your fully immersive Gear VR experience* for $99 now by clicking the link below. We recommend you purchase now as this gift is available for a limited time, while supplies last, on a first-come, first-served basis. You will also receive an email with your link to purchase for future reference."
    And for what it's worth I'm creating a log of documentation -

    1) Called Samsung CS at the time it happened - told to wait 24hrs for email.
    2) Waited 24 hrs - Called Samsung CS - specifically transferred to Promo depot (after 2hrs) - told not to worry/guarantee I'll get promo and to look for email (within 24hrs +). Requested and given a call record number.
    3) Waited 48 hrs - Sent Email support ticket with all screen captures of offer, registration confirmation/approval, and verbiage of the registration. Requested Samsung to send me link to pay from my APPROVED REGISTRATION (since quantities are limited).

    Again FWIW
    04-20-2017 01:36 PM
  9. boricuacaddy's Avatar
    That's obviously not the only method because this -

    https://samsungpromotions.com/infinitelyimmersive.html

    Takes you here - 2 methods

    Click image for larger version. 

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    I did the Via web. And I was done in 10 minutes and approved.
    04-20-2017 01:36 PM
  10. hhmorgan's Avatar
    I did the Via web. And I was done in 10 minutes and approved.
    i was approved also in 10 minutes - just no purchase link provided that will work yet.
    04-20-2017 01:42 PM
  11. Kalelfromkrypton's Avatar
    For promotions in the past they used to send rejection emails and give people a chance to resubmit. Hopefully that's the case this time if our receipts aren't good enough.
    I was told to take a pic of the side if my cell phone box by Tmobile and I recieved a rejection email 7 hours after submission with link to submit my EIP. Waited another 5 hours to get approval of claim and it's now been 14 hours and still no email with a link to pay for my $99 bundle. I'm screen capturing what was said to hhmorgan by the promotions dept when they told him he was guaranteed the promo. If he's guaranteed to recieve it then so should I because I selected the $99 bundle when registering my claim.
    04-20-2017 01:57 PM
  12. Mr_Spencer's Avatar
    I've been waiting for any kind of response since last night. I submitted via the website since my phones were charging and I hadn't swapped Sims or set them up yet. I only turned them on when I realized I needed the WiFi mac. No confirmation email or anything.
    04-20-2017 02:07 PM
  13. Mr_Spencer's Avatar
    Now if I try to resubmit via the website I get...
    04-20-2017 02:09 PM
  14. Kalelfromkrypton's Avatar
    Now if I try to resubmit via the website I get... https://uploads.tapatalk-cdn.com/201...4868f8e764.jpg
    Once submitted you cannot resubmit. Samsung really f'd up with this promo. If you're going to make billions of dollars off of preorders and offer a promotion to those whom preorder and you're not prepared to give all those who preorder the promotion then don't offer a promotion. The only reason I preordered was to get the promotion $99 bundle. This is seriously FUBAR
    04-20-2017 02:18 PM
  15. Kalelfromkrypton's Avatar
    I've been waiting for any kind of response since last night. I submitted via the website since my phones were charging and I hadn't swapped Sims or set them up yet. I only turned them on when I realized I needed the WiFi mac. No confirmation email or anything. https://uploads.tapatalk-cdn.com/201...3a7646d46b.jpg
    Me too, and mine was submitted 6 hours before yours, and still no email with a link to purchase. I wasn't even given a chance to purchase the $99 bundle after the registration process like so many others were able to do.
    04-20-2017 02:19 PM
  16. Fourskim's Avatar
    Is there a way to "re-pre-order" via the shop app? I should've screenshotted this mess but didn't think any of it.
    04-20-2017 02:24 PM
  17. DaBlackman619's Avatar
    Mine still says this
    04-20-2017 02:25 PM
  18. boricuacaddy's Avatar
    Check Gift Status

    Infinitely Immersive Offer

    Registration Received
    4/20/2017

    Registration Accepted

    Processing Gift



    Device
    IMEI
    **************
    MAC
    ************

    Status
    Congratulations! Your submission has been approved.


    This is what it shows on the samsung Gift Status page.
    04-20-2017 02:26 PM
  19. Kalelfromkrypton's Avatar
    i was approved also in 10 minutes - just no purchase link provided that will work yet.
    HMORGAN.. Apparently those who ordered on Samsung.com were able to select the $99 promotion immediately when they preordered the phone and some people have already recieved the $99 bundle when the recieved their phone. How unfair is that crap? Now I'm really doubting that we will be able to get the $99 bundle even though we selected it. So many people were way ahead of so many others and I'm talking about days. People that preordered on samsung.com on 4/10 we're able to secure the $99 bundle.
    04-20-2017 03:06 PM
  20. theelite1x87's Avatar
    Just got email saying my registration was approved. But there is no link to buy the 99 dollar bundle. I most DEFINITELY chose that and it said the link would be with my approval email. Very pissed right now. Going to try to call Samsung...
    04-20-2017 03:23 PM
  21. Kalelfromkrypton's Avatar
    Finally recieved email but guess what... no link to purchase the $99 bundle. Obviously they have already had all 50k claimed. This is utterly ridiculous. The phone hasn't even been officially released yet and they are already out of the $99 bundle. Wow.
    Attached Thumbnails Registration for "immersive Gear VR experience for " - How did it Go-screenshot_20170420-162330.jpg  
    piscesgirl81 likes this.
    04-20-2017 03:26 PM
  22. Fourskim's Avatar
    Just got an email approval and bought the package. Anyone else? :O
    04-20-2017 03:27 PM
  23. theelite1x87's Avatar
    Finally recieved email but guess what... no link to purchase the $99 bundle. Obviously they have already had all 50k claimed. This is utterly ridiculous. The phone hasn't even been officially released yet and they are already out of the $99 bundle. Wow.
    Same email I just got. I registered at 2pm on the 18th. This is stupid. on hold with them right now but also trying chat from website since i got a feeling ill be on hold for a while.
    piscesgirl81 likes this.
    04-20-2017 03:40 PM
  24. dabolick12's Avatar
    I got the email with the link also. When I click it, it takes me to a Samsung shopping cart with a message saying: The item could not be added to the cart. I guess they are all gone now. Bummer.
    04-20-2017 03:51 PM
  25. Kalelfromkrypton's Avatar
    Just got an email approval and bought the package. Anyone else? :O
    Got email approval but no link to purchase the $99 bundle. Don't hold your breath on actually receiving the $99 bundle. Those who preordered on samsung.com was able to make their promo selections at the time of preorder and pay the $99 for it as well, which is utter BS.
    04-20-2017 03:52 PM
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