Are you referring to the "check gift status" link? I just tried checking there and it only has old promotions that I received a couple of years ago.
Registration for "immersive Gear VR experience for $99" - How did it Go
- Thread starter hhmorgan
- Start date
Are you referring to the "check gift status" link? I just tried checking there and it only has old promotions that I received a couple of years ago.
boricuacaddy
Member
Yes the check gift status link. At firs it only showed the old one's then I checked 3 hours later and it showed the bundle I just ordered but it was only showing pending. I then checked again and it said approved.
Now that I think about it, I ordered through Sprint online so I took a screen shot of their confirmation email and uploaded it as my receipt. I bet that's what messed me up.
I did that too and haven't gotten any response. I hope I didn't just screw myself out of the free VR.
I did that too and haven't gotten any response. I hope I didn't just screw myself out of the free VR.
For promotions in the past they used to send rejection emails and give people a chance to resubmit. Hopefully that's the case this time if our receipts aren't good enough.
That's obviously not the only method because this -
https://samsungpromotions.com/infinitelyimmersive.html
Takes you here - 2 methods
Just passed the 48-hour mark from my Approval with no email link to purchase (hopefully yet) -
And for what it's worth I'm creating a log of documentation -
1) Called Samsung CS at the time it happened - told to wait 24hrs for email.
2) Waited 24 hrs - Called Samsung CS - specifically transferred to Promo depot (after 2hrs) - told not to worry/guarantee I'll get promo and to look for email (within 24hrs +). Requested and given a call record number.
3) Waited 48 hrs - Sent Email support ticket with all screen captures of offer, registration confirmation/approval, and verbiage of the registration. Requested Samsung to send me link to pay from my APPROVED REGISTRATION (since quantities are limited).
Again FWIW
And for what it's worth I'm creating a log of documentation -
1) Called Samsung CS at the time it happened - told to wait 24hrs for email.
2) Waited 24 hrs - Called Samsung CS - specifically transferred to Promo depot (after 2hrs) - told not to worry/guarantee I'll get promo and to look for email (within 24hrs +). Requested and given a call record number.
3) Waited 48 hrs - Sent Email support ticket with all screen captures of offer, registration confirmation/approval, and verbiage of the registration. Requested Samsung to send me link to pay from my APPROVED REGISTRATION (since quantities are limited).
Again FWIW
boricuacaddy
Member
i was approved also in 10 minutes - just no purchase link provided that will work yet.
I was told to take a pic of the side if my cell phone box by Tmobile and I recieved a rejection email 7 hours after submission with link to submit my EIP. Waited another 5 hours to get approval of claim and it's now been 14 hours and still no email with a link to pay for my $99 bundle. I'm screen capturing what was said to hhmorgan by the promotions dept when they told him he was guaranteed the promo. If he's guaranteed to recieve it then so should I because I selected the $99 bundle when registering my claim.
Mr_Spencer
Trusted Member
I've been waiting for any kind of response since last night. I submitted via the website since my phones were charging and I hadn't swapped Sims or set them up yet. I only turned them on when I realized I needed the WiFi mac. No confirmation email or anything.
Mr_Spencer
Trusted Member
Once submitted you cannot resubmit. Samsung really f'd up with this promo. If you're going to make billions of dollars off of preorders and offer a promotion to those whom preorder and you're not prepared to give all those who preorder the promotion then don't offer a promotion. The only reason I preordered was to get the promotion $99 bundle. This is seriously FUBAR
Me too, and mine was submitted 6 hours before yours, and still no email with a link to purchase. I wasn't even given a chance to purchase the $99 bundle after the registration process like so many others were able to do.
Is there a way to "re-pre-order" via the shop app? I should've screenshotted this mess but didn't think any of it.
DaBlackman619
Well-known member
boricuacaddy
Member
Check Gift Status
Infinitely Immersive Offer
Registration Received
4/20/2017
Registration Accepted
Processing Gift
Device
IMEI
**************
MAC
************
Status
Congratulations! Your submission has been approved.
This is what it shows on the samsung Gift Status page.
Infinitely Immersive Offer
Registration Received
4/20/2017
Registration Accepted
Processing Gift
Device
IMEI
**************
MAC
************
Status
Congratulations! Your submission has been approved.
This is what it shows on the samsung Gift Status page.
HMORGAN.. Apparently those who ordered on Samsung.com were able to select the $99 promotion immediately when they preordered the phone and some people have already recieved the $99 bundle when the recieved their phone. How unfair is that crap? Now I'm really doubting that we will be able to get the $99 bundle even though we selected it. So many people were way ahead of so many others and I'm talking about days. People that preordered on samsung.com on 4/10 we're able to secure the $99 bundle.
theelite1x87
Trusted Member
Just got email saying my registration was approved. But there is no link to buy the 99 dollar bundle. I most DEFINITELY chose that and it said the link would be with my approval email. Very pissed right now. Going to try to call Samsung...
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