05-14-2017 03:26 PM
61 123
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  1. daveolej's Avatar
    Is anyone having issues wireless charging the phone? I set it on my samsung charging stand that works fine with the s7e and the s8+ continuously keeps pausing charging. Tried it with no case as well. Same issue.
    AussieAndroid likes this.
    04-20-2017 10:33 AM
  2. jackal24's Avatar
    Charged it overnight on a generic charging pad. Worked fine. Using a spigen case also
    hellstorm47 likes this.
    04-20-2017 10:34 AM
  3. pynt's Avatar
    I had this exact problem today. I was using the power adapter that came with my S8. It would continuously saying wireless charging paused. I plugged my wireless charger into an iPad adapter and it is working fine now. I think the adapter that comes with the S8 is just not powerful enough.
    04-20-2017 03:29 PM
  4. Gsxr151's Avatar
    Hummmm.....
    04-20-2017 03:46 PM
  5. dov1978's Avatar
    Yeah I'm having the same issue and it's really annoying me now.
    04-20-2017 05:48 PM
  6. Highrisedrifter's Avatar
    I have no wireless fast charging toggle, only wired fast charging. Other TMobile people have reported the same, yet others on TMo say they have it. There appears to be no rhyme or reason.
    04-20-2017 06:14 PM
  7. prissysox's Avatar
    I didn't have any issues last night using the new wireless fast charger. I plugged in an anker fast charger wall wart, USB 3 cord and was good to go.
    04-20-2017 07:11 PM
  8. Highrisedrifter's Avatar
    So if I don't actually have the fast wireless charging toggle on my phone, does anyone know a way I can enable it please so I can use my shiny new fast wireless charger?
    04-20-2017 10:15 PM
  9. Nakrohtap's Avatar
    So if I don't actually have the fast wireless charging toggle on my phone, does anyone know a way I can enable it please so I can use my shiny new fast wireless charger?
    Did you actually place it on the charger yet? Until you do, you won't see this option.
    04-20-2017 10:25 PM
  10. Highrisedrifter's Avatar
    Yes I have. Unfortunately, the option doesn't appear. The charger keeps pausing and unpausing fast charge until my phone tells me there has been irregular power charging.
    04-20-2017 10:28 PM
  11. Nakrohtap's Avatar
    Just researching this a little. I read about nearby magnetic fields interfering, case or no case can make a difference and if all else fails, it could be an app setting.
    04-20-2017 10:35 PM
  12. Highrisedrifter's Avatar
    Just researching this a little. I read about nearby magnetic fields interfering, case or no case can make a difference and if all else fails, it could be an app setting.
    No case on when I first tried it. A case on now, same result. I've tried the unit on the floor away from everything else in my room, with five different cables, including the original ones, and three different QC2.0 fast charge bricks, including the original Samsung one. All give the same result.

    I have no idea what i'm doing wrong.
    04-21-2017 12:43 AM
  13. dov1978's Avatar
    Tried again with an old iPad charger plug as suggested above and voila... Worked straight away and everytime. So for me it was obviously the charging plug that came with my s8+ that wasn't working for me and I'd already tried a few different cables before hand
    hellstorm47 likes this.
    04-21-2017 12:56 AM
  14. Highrisedrifter's Avatar
    OK, so being that my fast charger is a non-Samsung one, am I required to use a Samsung one in order for the Wireless Fast Charge option to appear in settings for the first time?

    I can't find anything else on this issue with a Google search so I feel it must be user-error on my part.
    hellstorm47 likes this.
    04-21-2017 06:05 PM
  15. wcupk's Avatar
    I have last years samsung fast charger where the phone stands up. I put the phone on the charger with like 11% for its first ever charge since getting the phone and it said from 11% it was going to take 2 and a half hours for a full charge. Does this sound like my charger is working right? I mean i know it won't take 15 minutes but 2 and a half hours to charge full from 11% does not sound right.
    04-21-2017 06:20 PM
  16. chazglenn3's Avatar
    I had this same issue last year with the S7 edge. I returned the standard Samsung wireless charger to them that had come with the Adaptive Fast Charging brick and the replacement wireless charger that they mailed to me came with a regular charging brick. I think the Adaptive bricks are the problem and those that have used other bricks successfully seem to back it up.
    04-21-2017 06:41 PM
  17. prissysox's Avatar
    I have last years samsung fast charger where the phone stands up. I put the phone on the charger with like 11% for its first ever charge since getting the phone and it said from 11% it was going to take 2 and a half hours for a full charge. Does this sound like my charger is working right? I mean i know it won't take 15 minutes but 2 and a half hours to charge full from 11% does not sound right.
    Sounds right as fast wireless is no where near as quick as wired charging.
    04-21-2017 07:10 PM
  18. arunma's Avatar
    I own both the Samsung fast charging stand and the Samsung fast charging pad. Both of them fast charge for at least eight hours without any interruption.
    04-21-2017 08:25 PM
  19. wcupk's Avatar
    do you think i need to disable the built in screen saver in order for it to charge quicker?
    04-21-2017 08:25 PM
  20. wcupk's Avatar
    i think i might have solved my problem. it seems to be fast charging now since i disabled the screen saver. It said it was fast charging but it really did not seem to work till i disabled the screen saver under display
    04-21-2017 09:23 PM
  21. Kalvin Kerns's Avatar
    i think i might have solved my problem. it seems to be fast charging now since i disabled the screen saver. It said it was fast charging but it really did not seem to work till i disabled the screen saver under display
    I'm able to regular wireless charge using my Choetech wireless charger, but the fast charge isn't working, just keeps pausing. Turning off the screensaver didn't help.


    Very very frustrated.
    04-21-2017 10:47 PM
  22. Highrisedrifter's Avatar
    I'm able to regular wireless charge using my Choetech wireless charger, but the fast charge isn't working, just keeps pausing. Turning off the screensaver didn't help.


    Very very frustrated.
    That's exactly my problem further up this thread too. I've asked a couple of questions of the knowledgeable folks here that may help possibly.
    04-21-2017 11:25 PM
  23. jeffmd's Avatar
    The problem may be you need the s8 pad to properly do fast charge, anything else kicks it to 1.0 charge speeds. The adapter included may not supply enough power WHEN not in quick charge mode, meanwhile normal chargers always output 1 and 2 amps.
    04-22-2017 12:58 AM
  24. Kalvin Kerns's Avatar
    The problem may be you need the s8 pad to properly do fast charge, anything else kicks it to 1.0 charge speeds. The adapter included may not supply enough power WHEN not in quick charge mode, meanwhile normal chargers always output 1 and 2 amps.
    Wow, Samsung forcing customers to buy their overpriced charging pad to wireless fast charge? Just wow...
    04-22-2017 01:19 AM
  25. banzaiwolfe's Avatar
    The problem may be you need the s8 pad to properly do fast charge, anything else kicks it to 1.0 charge speeds. The adapter included may not supply enough power WHEN not in quick charge mode, meanwhile normal chargers always output 1 and 2 amps.
    I'm using last year's Samsung wireless charger and it seems to have stayed in fast charging mode the whole time so far.
    Wireless charging issues-screenshot_20170422-015034.png
    04-22-2017 01:55 AM
61 123

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