1. T4RBoarder's Avatar
    Hey guys, want to pick your brain a bit...have a little issue.

    I just got home after my new S8+ was delivered and:

    plugged it in (49%)
    powered the device up
    powered back down before completing setup to install SD card and sim
    plugged back in (52% now)
    Held power button, screen went black, and phone never powered on.
    Tried holding power button to force a restart if device was possibly on somehow and I tried looking up hard reset instructions which didn't work either.

    Is this thing DOA?!
    04-20-2017 05:11 PM
  2. dpham00's Avatar
    Try power and volume down simultaneously for 15 sec
    04-20-2017 05:22 PM
  3. T4RBoarder's Avatar
    Try power and volume down simultaneously for 15 sec
    I tried that to no immediate avail...about a half hour later after not being touched, and right before I left to take it to best buy, it powered up. Has been fine since so far...weird.
    jimd1050 likes this.
    04-21-2017 10:17 AM
  4. jimd1050's Avatar
    I tried that to no immediate avail...about a half hour later after not being touched, and right before I left to take it to best buy, it powered up. Has been fine since so far...weird.
    Your new phone wanted to make sure your heart was worthy of ownership!!!

    S8+ DOA?-laugh_b.jpg
    04-21-2017 12:21 PM

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