07-01-2017 01:54 AM
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  1. redsoxfan26's Avatar
    mine has been approved but still pending shipping... approved on 4/24...

    Anyone else waiting this long?
    I was approved on the 21st...
    05-03-2017 08:29 PM
  2. DCoy82's Avatar
    Mine finally shipped out this morning. It's the 5lbs package however they didn't charge my card and the other charge they charged me on the 22nd when I ordered it is now gone. I'm assuming the charge will probably show up tomorrow. I never did get tbe email from customer service with a $50 certificate for the samsung store tho like she told me I'd get, maybe they just waived the fee instead?
    05-03-2017 08:42 PM
  3. SkhairKro's Avatar
    Yes, I'm still waiting this long! Approved the 26th. I'm very "Late" to the party. I'll perhaps be on the very last back-end of the shipments!
    05-03-2017 09:12 PM
  4. Anthony Mclean's Avatar
    Got mine today.. This is decent.. First time using 1
    05-03-2017 11:11 PM
  5. Anthony Mclean's Avatar
    It's time
    Attached Thumbnails Gear VR registration/approval/shipping/arrival info & also problems.-20170503_145223.jpg  
    05-03-2017 11:13 PM
  6. SkhairKro's Avatar
    I suggest you try "Starry Night" Van Goh Gear VR app! Oh and another good one is "Welcome To Oculus" Great Nifty little Demo you can show to friends who've never tried VR before and it's well made little intro that get's you all hyped for Virtal Reality!
    Netflix Gear VR is a MUST Try as well!
    05-04-2017 12:49 AM
  7. Mike1117's Avatar
    Been "Processing Gift" since 4/22, so I called today and the rep told me that parts of the kit are back ordered but they will resume shipping as soon as their supply comes in. Don't think she knew what she was talking about because my status has changed to "Gift Sent." Hopefully, I will have a FedEx tracking # shortly.
    UPDATE: Just got my FedEx tracking # via FedEx Delivery Manager & I should be getting the package on Monday.
    05-04-2017 02:26 PM
  8. munnarg's Avatar
    Mine was accepted on 4/22/17 and still nothing past processing gift for over a week now.
    05-04-2017 04:14 PM
  9. shaneontherocks's Avatar
    Mine has yet to ship and its taking forever, contacting Samsung now
    I swear no one wants to remember that they said 6-8 weeks. LOL. Be patient!
    Miles Kennefick likes this.
    05-04-2017 04:22 PM
  10. kimelle's Avatar
    For those that are seeing movement or have received, what day did you submit, and which promo?
    05-04-2017 04:35 PM
  11. SNOOP97DAWG's Avatar
    Finally popped up on Ship Manager Gear VR registration/approval/shipping/arrival info & also problems.-fedex.png
    05-04-2017 05:04 PM
  12. tattooed4515's Avatar
    Nothing here yet. Still sitting at approved and processing gift. Where it changed to Sunday the 23rd. Never got an approval email either. Nothing in Fed ex delivery manager either.
    05-04-2017 06:01 PM
  13. tattooed4515's Avatar
    Ironically, just got the approval email
    05-04-2017 06:03 PM
  14. djenks92's Avatar
    Hi! I've been stalking the thread as well but just made an account. So here's my short story, I registered on the 19th, received an email saying they couldn't verify the picture. Then I did it again on the 20th, I sent my sprint preorder agreement and surprisseeee! Said they couldn't read again and that was my last try. I said forget it at least I have the phone. On the 26th I received an email saying it was approved and would ship between the 24-26... I didn't call anyone they just sent the email. Today I received my email and tracking number that it's in IN and will be here in AL Saturday oh and I registered for the free gear. Good luck to everyone!
    05-04-2017 06:07 PM
  15. Miles Kennefick's Avatar
    I swear no one wants to remember that they said 6-8 weeks. LOL. Be patient!
    Glad I'm not the only one thinking this!
    shaneontherocks likes this.
    05-04-2017 06:07 PM
  16. sweetypie31's Avatar
    I just got approved for the free vr and remote. Hopefully when they ship it I'll have found someone to buy it. My nephew has last year's vr am I able to give him the $50 ocolus content?
    05-04-2017 06:57 PM
  17. cocob89's Avatar
    Ironically, just got the approval email
    Haha, I was approved on the 25th and JUST received the email as well
    05-04-2017 07:35 PM
  18. tattooed4515's Avatar
    Haha, I was approved on the 25th and JUST received the email as well
    Guess they really weren't kidding about the 6-8 weeks thing haha
    05-04-2017 08:25 PM
  19. DWS44's Avatar
    Haha, I was approved on the 25th and JUST received the email as well
    Their system must be catching up on the approval emails tonight. Mine was approved on the 27th, and the approval email just arrived here a couple minutes ago, too.
    05-04-2017 08:44 PM
  20. hdhuntr's Avatar
    Ok this is NUTS...In Samsung promotions I am showing as "Gift sent" for over a week. That is for the free set. Then last Friday I followed the link in an email and BOUGHT the $99 one. That total was something like $108 and change. That charge shows as pending in my AMEX for the whole week. My Samsung support account shows NO orders for me at all of either kind. My AMEX paid order has an order number that shows on some other website as paid but no data about shipping or anything else. I sat on phone hold one day for 52 minutes while doing other work and finally gave up.

    To top it all off my FedEx delivery manager says I have to try again in 30 days to either add my new address or change my old address.

    Why call the act of pissing off your customers a "promotion"? I wish I could just go to the store and buy the damned thing.


    This all also have nothing to do with the 6 to 8 weeks. That's all fine. It is more about all the instances of telling me one thing and doing another thing. It's crazy... It feels like no one from Samsung has ever done any of this themselves.
    05-05-2017 08:30 AM
  21. Michael Pecikonis's Avatar
    Got to approval email now too. But nothing shipped
    05-05-2017 11:02 AM
  22. k3m1c6's Avatar
    My status in the shop Samsung app shows under review and I just got a shipped email w/tracking number and a scheduled deliver date of tommorow!
    05-05-2017 10:26 PM
  23. hdhuntr's Avatar
    Update Saturday. I just got FedEx tracking for Tuesday delivery on the paid one. We'll see about the free one that also says "Gift sent" for a week.

    Ok this is NUTS...In Samsung promotions I am showing as "Gift sent" for over a week. That is for the free set. Then last Friday I followed the link in an email and BOUGHT the $99 one. That total was something like $108 and change. That charge shows as pending in my AMEX for the whole week. My Samsung support account shows NO orders for me at all of either kind. My AMEX paid order has an order number that shows on some other website as paid but no data about shipping or anything else. I sat on phone hold one day for 52 minutes while doing other work and finally gave up.

    To top it all off my FedEx delivery manager says I have to try again in 30 days to either add my new address or change my old address.

    Why call the act of pissing off your customers a "promotion"? I wish I could just go to the store and buy the damned thing.


    This all also have nothing to do with the 6 to 8 weeks. That's all fine. It is more about all the instances of telling me one thing and doing another thing. It's crazy... It feels like no one from Samsung has ever done any of this themselves.
    05-06-2017 01:37 PM
  24. latinoboi30's Avatar
    Finally got my FedEx notification for Tuesday delivery. I'm excited now.
    05-06-2017 03:12 PM
  25. mslal's Avatar
    Got mine yesterday - love it! Tons of fun
    05-06-2017 03:32 PM
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