07-01-2017 01:54 AM
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  1. jstwondrng's Avatar
    Ok, so the shipping date changed to today. Keeping everything crossed!!!

    J
    06-02-2017 07:36 AM
  2. JRfromWV's Avatar
    I finally broke down and called Samsung this afternoon after fearing my order was also canceled. Thankfully my wait was only about 5 minutes and Desiree informed me that they just got a shipment of the "Fully Immersive" package in today. Supposed to receive an email in 3-5 business days with tracking info. Whether or not any of that is true is beyond me but I was relieved that my order is still valid. Hope the rest of you have the same or better luck!
    06-02-2017 05:58 PM
  3. bassplayrguy's Avatar
    I finally broke down and called Samsung this afternoon after fearing my order was also canceled. Thankfully my wait was only about 5 minutes and Desiree informed me that they just got a shipment of the "Fully Immersive" package in today. Supposed to receive an email in 3-5 business days with tracking info. Whether or not any of that is true is beyond me but I was relieved that my order is still valid. Hope the rest of you have the same or better luck!
    They are really bad about sending emails and there is no tracking info in them. Download the FeEx manager app and sign up with your address and you will have all of the tracking info.
    06-03-2017 09:02 AM
  4. DWS44's Avatar
    Finally got my VR this morning.

    Accepted on 4/27, shipping window stated 5/29-6/5, actually shipped 5/30, arrived 6/3.
    06-03-2017 01:59 PM
  5. soldier45's Avatar
    Got mine yesterday. Loving it so far but still seems a bit limited for my taste. No 4k res and doesn't feel as immersive as I thought it would but hey its free so no complaints.
    06-03-2017 08:28 PM
  6. jstwondrng's Avatar
    I give up... My VR shipped on Wednesday of last week and was delivered on Friday the 2nd. FedEx claims the package was placed at my door on that day but nothing!!!! Trying to get this resolved with FedEx now... FRUSTRATING!!!

    J
    06-05-2017 09:50 AM
  7. jstwondrng's Avatar
    I give up... My VR shipped on Wednesday of last week and was delivered on Friday the 2nd. FedEx claims the package was placed at my door on that day but nothing!!!! Trying to get this resolved with FedEx now... FRUSTRATING!!!

    J
    Ok... Resolved. Looking forward to playing with it after work!

    J
    VW Maverick likes this.
    06-05-2017 02:18 PM
  8. jrpimp00's Avatar
    Gave up, and bought the full bundle off ebay for $185 shipped. Really just wanted to sd card and headphones.
    06-05-2017 08:15 PM
  9. williejr185's Avatar
    I finally received tracking info from both Samsung and Fedex yesterday afternoon. They charged my card this morning. My bundle will be arriving on Wednesday.
    06-06-2017 09:29 AM
  10. Lecrae116's Avatar
    Did you guys take the game bundle or the entertainment bundle and what's the difference
    06-06-2017 10:28 AM
  11. adam29617's Avatar
    Got mines finally yesterday!!!!!
    06-06-2017 09:27 PM
  12. Ian Foster2's Avatar
    Still no shipping info or send date. Might call next week I guess.
    06-07-2017 06:45 AM
  13. jstwondrng's Avatar
    Still no shipping info or send date. Might call next week I guess.
    When did you register?

    J
    06-07-2017 08:13 AM
  14. jstwondrng's Avatar
    Did you guys take the game bundle or the entertainment bundle and what's the difference
    I searched this forum and most suggested getting the game bundle since it was a better value.

    J
    06-07-2017 08:14 AM
  15. Lecrae116's Avatar
    I searched this forum and most suggested getting the game bundle since it was a better value.

    J
    Thanks that's what I got too
    06-07-2017 08:33 AM
  16. westcoaststyle's Avatar
    Finally got mine yesterday (the free one) but haven't had the time to play around with it yet.
    06-07-2017 01:17 PM
  17. skiingj's Avatar
    After hours and hours of phones calls my Full Immersive experience has shipped. I bought two phones and applied for the promo the first day I received the phones April 26. One promo came back invalid purchase period and invalid receipt. Even though I bought both phones on the same day and on the same receipt. Re-applied and eventually was told only one phone made the promo.

    A few weeks ago I received one gear VR. Today I received notification that the Full Immersive bundle has finally shipped. Since I was screwed out of a bundle I decided when I had to pay for the one I would select two units and see what happens. Well today I received shipment notification that a nine pound box has shipped. That appears two be two bundles. Finally done with this ordeal. Learned my lesson with Samsung Promos.
    06-07-2017 06:44 PM
  18. Ian Foster2's Avatar
    Just got a shipping notice. Don't know if it's just the VR or the headphones and memory card as well. Lady I talked to at one point said it may be two shipments so we shall see.
    06-07-2017 09:50 PM
  19. Lecrae116's Avatar
    Well after 1 hour the padding on the headphones fell off. Has anyone else had this issue and how did you fix it?
    06-08-2017 12:02 AM
  20. TechWhore's Avatar
    Quick recap registered on launch day, approved 4/30, bought bundle 5/10--just got this email

    Dear Stephanie Barnet,*

    We have not yet been able to ship the products from Samsung Electronics America listed below. Your order will be fulfilled as soon as the product(s) becomes available. The estimated date of fulfillment is 07/09/2017.*

    Product NameSKUUnfulfilled Quantity}Fully immersive Gear VR experienceET-VRGIFTBNDLE1

    If you are still interested in receiving this merchandise, no further action is required on your part.*
    06-09-2017 11:14 AM
  21. rushmore's Avatar
    Samsung promo for the headphones and as card was borderline fraudulent.
    06-09-2017 01:43 PM
  22. starman62's Avatar
    Well I had been promised a Code to get the free gear VR and remote after my bundle order got cancelled. I have been waiting a half a month to receive the code which I still have not received.
    Called samsung again today, got the run around and transferred about 7 times and then disconnected (hung up on). Called back again and talked to another person that said she would escalate the problem and they should send me an e-mail within 5 to 6 days telling me they will be shipping my free gear VR & remote.
    I highly Doubt this is going to happen. Samsung has little to no customer service. I don't know how Seven different people can tell me seven different things. If nothing happens this time I'll give up. This is truly rediculious.
    06-12-2017 02:35 PM
  23. scott_0's Avatar
    I registered April 18, was approved on the Samsung site, lol I've yet to receive my VR and honestly never expected to after seeing how Samsung was handling this giveaway smh


    06-14-2017 11:01 PM
  24. jstwondrng's Avatar
    Sorry to hear folks who have yet to receive their VR sets in the mail. Honestly, this promo was a major cluster! I finally received mine in the mail but it makes no sense how it is handled by Samsung. Hopefully you all will receive it soon.

    J
    06-15-2017 08:38 AM
  25. TechWhore's Avatar
    Just got my tracking info for the 99.00 bundle! Will be here Tuesday. Preordered at BB, picked up launch day, registered that morning before sellout, approved 4/30, paid by link 5/10.
    06-16-2017 04:26 PM
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