08-06-2017 07:37 PM
45 12
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  1. mgloss's Avatar
    How is everyones call Quality? It seems like all of my phone calls are made from underwater! Both ends of a phone conversation can hear it. I am on Verizon.
    04-22-2017 08:22 PM
  2. VW Maverick's Avatar
    Sprint S8 Plus: No problems here.

    Mav.
    04-22-2017 08:34 PM
  3. EMGSM's Avatar
    T-Mobile S8: Call quality is ok. Didn't notice any issues.
    04-22-2017 09:20 PM
  4. Rumline's Avatar
    I have Verizon too. My wife complained about not being able to hear me super well. Her exact words were "your new phone sucks." Although I can always hear the other party fine, I guess I need to start asking if they can hear me ok.
    TiMar99 likes this.
    04-22-2017 09:22 PM
  5. Connieb62's Avatar
    At&t , I hear fine.
    kevinpleasants likes this.
    04-22-2017 09:30 PM
  6. bassplayrguy's Avatar
    ATT. All good here.
    kevinpleasants likes this.
    04-22-2017 10:40 PM
  7. Viscomi4444's Avatar
    Verizon and it's loud and clear here.
    04-22-2017 10:59 PM
  8. Almeuit's Avatar
    No problem here on phone and through the Bluetooth in my truck.
    04-22-2017 11:07 PM
  9. elter's Avatar
    I have Verizon too. My wife complained about not being able to hear me super well. Her exact words were "your new phone sucks." Although I can always hear the other party fine, I guess I need to start asking if they can hear me ok.
    Keep in mind that s8 ships with VoLTE calling enabled by default now. It works amazing in most cases but it's a different network and coverage can be not as good as you used to on CDMA network. Ie, you may see connectivity issues where you previously had solid connection on CDMA network.
    Rumline likes this.
    04-23-2017 10:02 AM
  10. theelite1x87's Avatar
    Mine is just fine. Try with and without volte. If you get the same results regardless of network conditions your phone might have a bad microphone.
    04-23-2017 10:20 AM
  11. AnroidNicky's Avatar
    On T-mobile with an S8 and have very poor sound quality with headset provided by Samsung. On my second headset pair and still not working very well. Everyone I call complains about the quality - they can't hear me clearly. Slightly better with another headset, but still not nearly as good as using the other older mobile phones in our family and to same numbers. Something seems wrong with headset and likely headset jack on this phone.
    clickerman likes this.
    04-24-2017 10:58 PM
  12. paridge's Avatar
    On AT&T, mine's superior to the 7edge—both when holding up to my my ear and on speaker.
    04-25-2017 05:24 AM
  13. frellingfrakker's Avatar
    My S8+ has much better call quality than my old Note 4. Were you on wifi calling by any chance? That can really dampen the quality.
    04-25-2017 06:46 AM
  14. mgloss's Avatar
    My S8+ has much better call quality than my old Note 4. Were you on wifi calling by any chance? That can really dampen the quality.
    It was on. Just turned it off. Fingers crossed it helps! I noticed by turning it off, I can no longer surf the net unless I am connected to wifi.
    04-25-2017 12:42 PM
  15. dov1978's Avatar
    How is everyones call Quality? It seems like all of my phone calls are made from underwater! Both ends of a phone conversation can hear it. I am on Verizon.
    Reading this post jinxed my s8+
    An hour after reading my wife called then asked if I was outside. I asked why and she said I sounded miles away. The call was awful (at her end anyway) as she kept saying "what?" and I had to repeat everything I said.
    My phone is sim free so has no wifi calling or HD Voice over 4g or anything so I don't have any settings to change. I'm really hoping it's her iPhone or just the signal even though I was showing a great signal with 4g
    04-25-2017 12:46 PM
  16. EMGSM's Avatar
    The call quality for me is about average. No dropped calls, good volume, I hear them, they hear me...that's all I care about.
    04-25-2017 01:33 PM
  17. ChriRicerockets Rice's Avatar
    Love the phone other than this (and the lockscreen clock). Callers sound tinny and they say I sound like I'm in a box.
    04-25-2017 04:03 PM
  18. mgloss's Avatar
    Love the phone other than this (and the lockscreen clock). Callers sound tinny and they say I sound like I'm in a box.
    Turn off wifi calling. Problem solved!
    04-27-2017 03:21 PM
  19. omgitselaine's Avatar
    I've had my S8+ for a little more than a week now and all my calls has been crystal clear
    04-27-2017 03:25 PM
  20. ChriRicerockets Rice's Avatar
    Turn off wifi calling. Problem solved!
    I thought about that and checked... Wifi calling was off (never even set up). I don't think it's the speakers or anything, because it sounds the same through Bluetooth.
    04-27-2017 03:30 PM
  21. Ca_lvn's Avatar
    Love the phone other than this (and the lockscreen clock). Callers sound tinny and they say I sound like I'm in a box.
    So other than the primary purpose of having a phone it's OK.
    I would return and buy sothing else
    04-27-2017 05:28 PM
  22. Kalvin Kerns's Avatar
    How is everyones call Quality? It seems like all of my phone calls are made from underwater! Both ends of a phone conversation can hear it. I am on Verizon.
    My wife just told me the same thing this morning. I sound under water. Never had this problem in my S6. ATT here.
    04-27-2017 05:56 PM
  23. newdad28's Avatar
    How is everyones call Quality? It seems like all of my phone calls are made from underwater! Both ends of a phone conversation can hear it. I am on Verizon.
    Mine has been TERRIBLE. I'm on Verizon, pre-ordered the S8+ ...wrestled with it for 3 days before exchanging it for the S8 2 days ago.

    Both exhibit the same issues - occasional call drop, and almost constant dead time in the middle of calls, especially 3-way calls. For 5-20 seconds at a time, I can't hear anything the other party(s) are saying.

    My Note 5 never had either of this issues at all. It's been 5 days of hell. I want to like this phone so much...beautiful device, but if there isn't a solution to this I'll have to go back to my Note 5.
    04-28-2017 01:03 PM
  24. newdad28's Avatar
    I'm on my 3rd S8 device in the past 2 weeks. My S8+, and then my replacement S8 ...were both TERRIBLE. The phones were amazing for everything except for phone calls (lol). 3rd time's the charm? I'll know within a few hours!
    clickerman likes this.
    05-02-2017 02:51 PM
  25. LoriInWA's Avatar
    The only thing I have noticed is that it sounds like the person's voice is coming out through a speaker in the back and every call sounds like everyone in the room can hear the other end of the conversation.
    05-02-2017 04:43 PM
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