1. bassplayrguy's Avatar
    It seems like someone's it just doesn't work. Is this did to the update that cane or? Didn't seem to be an issue before. Anyone else?
    04-23-2017 06:59 PM
  2. frellingfrakker's Avatar
    Haven't used it but no issues with iris or fps for me.
    04-23-2017 07:00 PM
  3. stirling's Avatar
    I've had issues ever since the update. It was pretty spot on before.
    04-23-2017 08:10 PM
  4. bassplayrguy's Avatar
    FPS and iris work great for me. Just the dang facial rec is inconsistant
    04-23-2017 08:10 PM
  5. TylerLV76's Avatar
    Can't get either the iris or facial recognition to work consistently in various lighting situations.
    04-23-2017 08:12 PM
  6. pgloomis's Avatar
    I have AT&T and there was an update Saturday evening and since then my facial recognition software hasn't worked. It will learn/recognize may face for setup but will not unlock the phone. I have since contacted AT&T they were only suggest was I wipe my phone and start over without the update but of course they weren't going to help with that. I also went to Best Buy and that was worse. The kid at the Samsung booth owned an iphone and had never really checked out the new Samsung, like I said he was at the Samsung booth. Wow!!!
    04-24-2017 03:49 PM

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