Well i was in my car and put the phone on the usb so as not to lose power and when i stopped the red light was on but the screen was not responding. If i hit the home button area you could hear it making a noise but the screen was still not responding and the red light was on. About gave up but i held the power button and volume button down and it rebooted and worked. So what to do? I got it from Best Buy and wonder if it is just a glich 1 time thing or what? Anyway would you just keep it or what? If i waste my time and go to Best Buy the phone works they will do nothing but say if it does it again. Anyway i have not seen anyone post anything like this and wonder what happened? My power was 97% but it just was locked up with the red light on till i held the buttons and it rebooted.