1. dweagle's Avatar
    I am posting this here because I didn't have this problem until getting the S8+. I'm assuming it has to do with the phone as much as it does the app. Facebook messenger went on a data binge yesterday and used 1.75 gigabytes of background data while my phone was not being used on my desk at work. I didn't know until I picked up my phone and had several messages from Verizon saying 25% data left, 10% data left, and then finally 0% data left. I looked in data usage under settings and identified the culprit as Messenger. I called Verizon and they took care of me and refunded me 15 dollars for the overage data and gave me a free gig of data burst. I uninstalled Messenger and reinstalled, thinking it was a fluke. I didn't want to block Messenger because I do most of my communicating with family through the app. Well, Messenger struck again this evening and used another .75 gigabytes of background data before I realized it and shut it down and uninstalled it. I notified facebook through one of their silly reporting messages. Has anyone else had this problem?
    04-26-2017 07:10 PM
  2. dweagle's Avatar
    anyone?
    04-28-2017 05:40 PM
  3. PJRed2008's Avatar
    Sorry, I don't use it, but isn't there an option to set it to use only wifi or not to run in the background? I know other apps go nuts from time to time.
    04-28-2017 05:53 PM
  4. trucksmoveamerica#AC's Avatar
    I don't use messenger much, but are you getting a lot of pictures and video sent to you and some sort of auto download is turned on. I know the Facebook app has auto download video turned on untill you change it, Facebook isn't afraid to use your data.

    If it's an option I would have it work on WiFi only untill you get it figured out.
    experiment 626 likes this.
    04-28-2017 07:31 PM
  5. msm0511's Avatar
    I am posting this here because I didn't have this problem until getting the S8+. I'm assuming it has to do with the phone as much as it does the app. Facebook messenger went on a data binge yesterday and used 1.75 gigabytes of background data while my phone was not being used on my desk at work. I didn't know until I picked up my phone and had several messages from Verizon saying 25% data left, 10% data left, and then finally 0% data left. I looked in data usage under settings and identified the culprit as Messenger. I called Verizon and they took care of me and refunded me 15 dollars for the overage data and gave me a free gig of data burst. I uninstalled Messenger and reinstalled, thinking it was a fluke. I didn't want to block Messenger because I do most of my communicating with family through the app. Well, Messenger struck again this evening and used another .75 gigabytes of background data before I realized it and shut it down and uninstalled it. I notified facebook through one of their silly reporting messages. Has anyone else had this problem?
    Have you tried turning off the "Allow background data usage" in the settings for Messenger?
    04-28-2017 07:40 PM
  6. scorpiodsu's Avatar
    Turn off the continuous contact sync
    04-28-2017 09:24 PM
  7. experiment 626's Avatar
    Yes, I had Facebook Messenger grind up my data plan in an afternoon one time.I quickly removed the app and switched to a non-official version.
    04-28-2017 09:30 PM

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