1. Fanzi Dachen's Avatar
    so i have the finger print and password lock too and now the finger print isn't recognizing my fingers and the password aint working plus i cant turn off the phone to hard reset it coz it needs the password to even switch off the phone. i even tried making mistakes for like 20 times thinking it would take me back to the gmail account and i could reset it from there but no luck with that too. it takes me back to the lock screen even after 30+ times mistakes. what can i do??
    04-30-2017 06:28 PM
  2. sfla99's Avatar
    You can unlock it with Android manager which is an online management center for lost or stolen devices.
    05-01-2017 06:05 AM
  3. LineKill's Avatar
    You can try booting into maintenance mode. Hold the volume down and power button for 15 seconds. If it works you have a couple options to restart.
    I am not sure if this works on the S8, but you can give it a try.
    05-01-2017 06:33 AM

Similar Threads

  1. Replies: 5
    Last Post: 05-05-2017, 05:45 PM
  2. Cricket Idol Headphone Jack not working.
    By NW1494 in forum Ask a Question
    Replies: 1
    Last Post: 05-01-2017, 03:47 PM
  3. T-Mobile Galaxy S8 OK Google not responding?
    By Stephen33 in forum Samsung Galaxy S8 & S8+
    Replies: 10
    Last Post: 05-01-2017, 01:42 PM
  4. New to Otterbox - need help getting case out of Defender holster, Galaxy S8+
    By wmderemer in forum Samsung Galaxy S8 & S8+ Cases & Accessories
    Replies: 1
    Last Post: 04-30-2017, 05:52 PM
  5. Replies: 0
    Last Post: 04-30-2017, 05:18 PM