1. mrpopcorn's Avatar
    Has the video call option built into galaxy s8 been removed? Or is there a setting I need to activate?

    Currently using Skype but would use built in software if it's still available
    04-30-2017 08:03 PM
  2. Tim1954's Avatar
    It's still there. Find your contact, tap on the name of the one you want to call and the call options are there on the bottom.
    04-30-2017 08:57 PM
  3. Tim1954's Avatar
    Like this
    Attached Thumbnails Galaxy S8 - Has video call been removed?-screenshot_20170501-115805.jpg  
    04-30-2017 08:59 PM
  4. mrpopcorn's Avatar
    Ok...so does that mean it's a carrier restriction... I still don't have that option?
    Attached Thumbnails Galaxy S8 - Has video call been removed?-screenshot_20170502-221321.jpg  
    05-02-2017 07:16 AM
  5. Sherida O's Avatar
    Having the same problem!
    Used it in my S5 without a problem, but can't figure out what the problem is that it is not working in the S8+
    smitty195 likes this.
    07-24-2017 11:00 AM
  6. Monica Ramirez1's Avatar
    I'm having the same the issue with video calling, please advise. I've tried video calling my children who also have the s8 and it does not work.
    08-19-2017 05:04 PM
  7. belodion's Avatar
    I'll move the thread to the S8 forum.
    08-19-2017 05:31 PM
  8. Philipmom's Avatar
    Do you have a video calling option in the settings in the phone? I had to enable mine manually.
    08-19-2017 07:54 PM
  9. 20blks's Avatar
    Enhanced LTE has to be enabled also
    Tim1954 likes this.
    08-19-2017 11:53 PM
  10. arunma's Avatar
    As far as I know, native video calling from the dialer is a specific feature of T-Mobile, and was only implemented for the T-Mobile version of the S8/S8+. It's also available on previous Samsung phones down to the Note 4, as well as on some LG phones. Of all the people on my contacts, the only ones I'm able to video call are my mom (Note 5) and dad (Note 4). Heck, I can't even video call my wife since she has an iPhone!
    @mrpopcorn what carrier do you use? Aside from T-Mobile I'm not aware of any other carrier who has implemented video calling.
    08-20-2017 04:44 PM
  11. James Rogers2's Avatar
    I'm pretty sure that feature is on every carrier. I'm on Verizon and I had that feature since the Note 5. You can only use it when you're talking to someone with the same carrier.
    08-20-2017 09:00 PM
  12. Zendroid1's Avatar
    It's not on the us unlocked version as far as I'm aware. I'm.on T-Mobile and don't have it.
    08-20-2017 10:59 PM
  13. RTD212's Avatar
    Has the video call option built into galaxy s8 been removed? Or is there a setting I need to activate?

    Currently using Skype but would use built in software if it's still available
    If you have Verizon, call them and they will activate it. I came from a 6P and was having the same issue and they were able to correct it.
    08-21-2017 07:16 AM
  14. arunma's Avatar
    I'm pretty sure that feature is on every carrier. I'm on Verizon and I had that feature since the Note 5. You can only use it when you're talking to someone with the same carrier.
    Wow, didn't know that. Maybe some day we'll even get inter-carrier support!
    08-21-2017 07:32 PM
  15. mary beth hale's Avatar
    It's not on the us unlocked version as far as I'm aware. I'm.on T-Mobile and don't have it.
    You're correct. That option is not available on my US unlocked either.
    08-21-2017 09:30 PM
  16. Tim1954's Avatar
    You have to have LTE on for the option to come up.
    08-21-2017 11:07 PM

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