Bluetooth will not connect with my JBL Xtreme speaker?

[BrunoS4]

This is a weird one.
Everything we own connects to the JBL Xtreme without an issue.
Blackberries, Asus Tablets, old Ipod Touches and the wife's Samsung S7.
But my new S8+ just does not recognize it.

I pair it like everything else but it just does not come up on my screen to connect.
So I happened to be a Bell store (picking up an amazing Gear4 clear case) and I was talking to them about it and they happened to have a JBL Xtreme in the store.
They attempted with the store S8 and S8+ and it did the same as mine.
Then she attempted with her personal S7 and it connected easily.
I tried a couple other working demos and they all connected quickly and easily.

Any thoughts on this one?
I need my shower music! LOL.

 

[BrunoS4]

Has anyone else discovered this problem? I just tried another JBL unit and it did the same thing. This is really inconvenient.

 

[anon(7901790)]

What error messages do you get on your S8+? Is Dual Audio enabled? If so, try turning that off. Also, check the firmware on the JBL Xtreme. It may need an update.

 

[jeffmd]

Have you checked to see if your jbl had a firmware update? how about contacting jbl customer support and asking if they an internal memo discussing if it is fixable?

BTW I tested my S8 out on my jbl flip 3 just now and it worked fine.

 

[jcp007]

Is your GS8 set to be visible to other devices?

 

[jcp007]

Is your GS8 set to be visible to other Bluetooth devices?

 

[BrunoS4]

Is your GS8 set to be visible to other Bluetooth devices?

Yes of course.

 

[anon(9023234)]

I've connected my S8+ to my JBL Xtreme with no issues.