09-20-2017 10:18 PM
33 12
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  1. N4Newbie's Avatar
    Apologies if asked/answered already but have you rebooted your phone yet?

    If rebooting fixes it (especially if only temporarily) you may have a game or some other app which is (improperly) forcing portrait mode.
    05-21-2017 01:35 PM
  2. Mercurymist's Avatar
    I could have swore that when I bought my phone last week the toggle to auto rotate the screen was on the the device but I am unable to find it now. I wanted to use my phone in landscape mode and not being able to find that toggle, I cannot figure out how to get the screen to rotate.

    Anyone have any thoughts here?


    I had this problem. It's because power saving is turned on. Make sure you turn off power saving mode then go back into your buttons you will have one that says portrait, click it and it will change to auto rotate. It seems like a bug.
    06-25-2017 05:36 PM
  3. steveh552's Avatar
    I had this problem. It's because power saving is turned on. Make sure you turn off power saving mode then go back into your buttons you will have one that says portrait, click it and it will change to auto rotate. It seems like a bug.
    I never have used power saving so that was not it. On that note, after I got the last software update, it came back.
    06-25-2017 07:15 PM
  4. thambikutty's Avatar
    If you turn off Auto-Rotate, the button changes to Portrait. Thanks to whoever mentioned that on here already. It's confusing and I was about to go crazy thinking I might have to do factory reset.
    07-20-2017 08:52 AM
  5. Loreeh33's Avatar
    Thanks. It worked for me.
    08-17-2017 06:51 PM
  6. Loreeh33's Avatar
    I found the answer I think. Was having same problem on my T-Mobile S8. Find the one that says Portrait. Click it changes to rotate
    Thanks it worked for me!!
    08-17-2017 06:52 PM
  7. krupal tudiya's Avatar
    I had a same problem
    Its because you turn your screen resolution to WQHD+ from FHD+
    revert that and you good to go
    09-20-2017 02:49 PM
  8. mary beth hale's Avatar
    Is it possible you accidentally removed it from the quick toggles? When you go into "button order, there's a section on the bottom for removed toggles. See pic.
    https://uploads.tapatalk-cdn.com/201...2cc53d8f4f.jpg
    That's the first thing I thought of as well.
    09-20-2017 10:18 PM
33 12

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