1. sMt73's Avatar
    Started about a week or two ago. I have had my phone since launch day, T-Mobile is my carrier. Randomly have sound cut from external speaker, and it fades out, not just cut out.... there is a lively conversation over at Samy's site. here is the link - https://us.community.samsung.com/t5/...d/2913/page/35

    Anyone experiencing this?
    05-22-2017 01:55 PM
  2. anon(9602380)'s Avatar
    Not experiencing that on my S8 Plus.
    05-22-2017 02:28 PM
  3. henryfool3's Avatar
    Started about a week or two ago. I have had my phone since launch day, T-Mobile is my carrier. Randomly have sound cut from external speaker, and it fades out, not just cut out.... there is a lively conversation over at Samy's site. here is the link - https://us.community.samsung.com/t5/...d/2913/page/35

    Anyone experiencing this?
    I have the S8 and it's been happening more often of late. Absolutely irritating. And isn't relegated to one app, like YouTube, or consistently occurring the same way either.

    Really hoping for a fix soon.
    05-22-2017 07:04 PM
  4. csleverette's Avatar
    I experienced it last night. Changed cases everything went back to normal.

    I checked that samsung forum link up thread and someone posted that Samsung acknowledges its a problem and they are issuing a software patch for it later this week. Take it for all that's worth.
    05-23-2017 09:07 AM
  5. keystone_56's Avatar
    Same probelm here. Started yesterday for me. All audio is dead or only worked for a few seconds.
    05-23-2017 10:09 AM
  6. sMt73's Avatar
    I have noticed if you turn the screen of via the power button, and unlock the sound comes back, albeit not always permanently...
    05-23-2017 11:59 AM

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