1. bustanut666's Avatar
    been trying to fix this issue for a week now. When my gf calls, her name doesn't come up. Only displays her number. My contacts are on my gmail account. All other contacts i have show up. She has an iphone and her name showed up on my old s5. Her phone is already set to display caller ID, etc.

    Things i've tried to fix it:

    1) resync gmail contacts
    2) deleted her contact on gmail/phone/etc
    3) readded her contact to phone internal storage and also gmail again
    4) tried in safe mode to see if a application is blocking it
    5) rebooted phone of course
    6) readding her contact info with her data deleted from gmail
    7) called verizon support
    8) and last but not least.. reset/restored original s8 to factory

    HELP.. i was gonna try to exchange the phone for another s8 but i really don't think that might be the issue.. but who knows...
    05-22-2017 04:21 PM
  2. burrzoo's Avatar
    Omen?!?
    05-22-2017 08:47 PM
  3. kevinpleasants's Avatar
    been trying to fix this issue for a week now. When my gf calls, her name doesn't come up. Only displays her number. My contacts are on my gmail account. All other contacts i have show up. She has an iphone and her name showed up on my old s5. Her phone is already set to display caller ID, etc.

    Things i've tried to fix it:

    1) resync gmail contacts
    2) deleted her contact on gmail/phone/etc
    3) readded her contact to phone internal storage and also gmail again
    4) tried in safe mode to see if a application is blocking it
    5) rebooted phone of course
    6) readding her contact info with her data deleted from gmail
    7) called verizon support
    8) and last but not least.. reset/restored original s8 to factory

    HELP.. i was gonna try to exchange the phone for another s8 but i really don't think that might be the issue.. but who knows...
    Try a different spelling of her name. Example add an additional letter or something and see what happens
    05-22-2017 10:17 PM
  4. bustanut666's Avatar
    Try a different spelling of her name. Example add an additional letter or something and see what happens
    Tried that already.
    05-22-2017 10:18 PM

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