1. J_Five's Avatar
    I have had the S8 for about 2 weeks now and everything was fine until a few days ago. My wifi keeps connecting and disconnecting from my router and saying internet may not be available. My iPhone 7 Plus or any other device connected does not have this issue staying connected. Anyone else having this issue? BTW I have forgot the network, restarted the router/modem, reset network setting, and set ip to static on S8. Still get intermitting connection.
    05-22-2017 08:10 PM
  2. Kalvin Kerns's Avatar
    I have had the S8 for about 2 weeks now and everything was fine until a few days ago. My wifi keeps connecting and disconnecting from my router and saying internet may not be available. My iPhone 7 Plus or any other device connected does not have this issue staying connected. Anyone else having this issue? BTW I have forgot the network, restarted the router/modem, reset network setting, and set ip to static on S8. Still get intermitting connection.
    I'm also having these problems again off and on. It was all good after the update for about a week, but then this weekend it started acting up again.
    05-22-2017 10:14 PM
  3. Whiskey619's Avatar
    try turning smart switch off, and/or using a WiFi analysis app to find a more clear area of WiFi spectrum and change you network to usr that instead of auto. I was having the same issue, and it seems to be better now that I've changed those two things.
    05-23-2017 02:00 AM
  4. Whiskey619's Avatar
    smart network switching that is.
    05-23-2017 02:00 AM
  5. Jesse Garcia3's Avatar
    That didn't work.
    05-29-2017 10:19 PM
  6. Kalvin Kerns's Avatar
    Mines still acting up. The only fix I've found so far is restarting my router which is a pain.
    05-29-2017 10:23 PM
  7. Jesse Garcia3's Avatar
    How long does it work after you restart the router? Also are you using 2.4, or 5ghz?
    05-30-2017 07:31 AM
  8. doohsun's Avatar
    i would try and update the firmware on your router if there's one available could be the router not talking to your phone for some odd reason. I've seen that happen before with my older phones once I've updated worked like a charm.
    05-30-2017 07:42 AM
  9. slingshot202's Avatar
    i would try and update the firmware on your router if there's one available could be the router not talking to your phone for some odd reason. I've seen that happen before with my older phones once I've updated worked like a charm.
    There is another post in here that I am trying to find to see if there is an update to it, but in the meantime, this is not a Router issue, there are multiple users with this issue and I happen to be one of them. No other device in my home has issues..... And I have two routers... And I have been at other locations, same issue. I have pretty much turned off Wifi, I have an unlimited plan again, but honestly I don't want to stream or use it to the point I get slowed down, so I hope a fix is found..

    CJ
    05-30-2017 04:24 PM
  10. Kalvin Kerns's Avatar
    How long does it work after you restart the router? Also are you using 2.4, or 5ghz?
    I use both 2.4 and 5, but my primary is 5ghz.

    Once I restart the router it will work the rest of the day.
    05-30-2017 08:10 PM
  11. Kalvin Kerns's Avatar
    There is another post in here that I am trying to find to see if there is an update to it, but in the meantime, this is not a Router issue, there are multiple users with this issue and I happen to be one of them. No other device in my home has issues..... And I have two routers... And I have been at other locations, same issue. I have pretty much turned off Wifi, I have an unlimited plan again, but honestly I don't want to stream or use it to the point I get slowed down, so I hope a fix is found..

    CJ
    This. Yeah it's definitely not my router either. I have multiple devices that don't have this problem. It's indemnic to the S8.
    05-30-2017 08:12 PM
  12. o4liberty's Avatar
    Going on two weeks my self and connect to at least 10 routers a day and no issues at all. I would try a factory reset to see if that works
    05-30-2017 08:25 PM
  13. frellingfrakker's Avatar
    There is another similar thread and the OP fixed the issue by turning off the Hotspot 2.0 toggle in advanced WiFi settings.
    05-30-2017 09:06 PM
  14. Jesse Garcia3's Avatar
    So to follow up. I did a factory reset on my router about 4-5 days ago and voila I have not had another issue since with my S8. I have tested since to see if I have had any intermitting issue and none. I am assuming after a few a few firmware updates with my router it may have caused some issues so the factory reset helped. Hope this helps
    06-04-2017 12:28 PM
  15. Kalvin Kerns's Avatar
    So to follow up. I did a factory reset on my router about 4-5 days ago and voila I have not had another issue since with my S8. I have tested since to see if I have had any intermitting issue and none. I am assuming after a few a few firmware updates with my router it may have caused some issues so the factory reset helped. Hope this helps
    Thx for the update. I should check to see if there's a firmware update available.
    06-04-2017 06:18 PM
  16. doggy2965's Avatar
    Was smart switch for me
    06-04-2017 06:30 PM
  17. mddolloff's Avatar
    Smart switch off and didn't fix for me. I'm debating a factory reset on my router but I'm running DDWRT so i'm highly doubtful that's the problem.
    06-30-2017 11:19 AM
  18. vick sarkis's Avatar
    I found a quick work around on how to fix this temporarily until Samsung issues a patch.
    just turn off 5ghz SSID broadcasting and you should be ok for now.
    here is a quick how to video i made on just in case.

    07-15-2017 02:10 PM

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