1. BarbarianCBX's Avatar
    Hi, My wife's S8+ used 0.703 GB in a 10 hour period. I talked to Verizon and they said it's because she must have had a large number of apps running in background. I looked at her phone and she didn't have open any streaming apps. She had open FB, news app, Hearts, and a few others. Never had anything like this to happen before. Does this data usage seem normal? Thanks.
    05-29-2017 11:43 AM
  2. PJRed2008's Avatar
    Welcome to the forum. FB and new apps will typically download data in the background so it's there when you open the app. FB notorious for this. You can go to Settings, Apps Manager and see what apps are using for data. Battery is also an indicator, lots of battery may equal lots of data. Also, some times apps just go nuts and get into a data binge for no obvious reason. That being said, yeah, I think that usage is abnormal. You can set alarms for data usage, suggest you look into that.
    05-29-2017 12:01 PM
  3. trucksmoveamerica#AC's Avatar
    While your checking Facebook app settings, make sure the video auto play is not on, Facebook has defaulted to be on, you have to go in and turn it off.
    billsterjito and Laura Knotek like this.
    05-29-2017 02:02 PM
  4. billsterjito's Avatar
    While your checking Facebook app settings, make sure the video auto play is not on, Facebook has defaulted to be on, you have to go in and turn it off.
    Great advice here^^^
    05-29-2017 02:08 PM
  5. felloffthetruck's Avatar
    My Verizon S8 + sucks through much more data than my old iPhone 7 plus and that's a fact.
    05-29-2017 05:31 PM
  6. trucksmoveamerica#AC's Avatar
    My Verizon S8 + sucks through much more data than my old iPhone 7 plus and that's a fact.
    Mine don't, I use around the same.
    05-29-2017 05:36 PM
  7. o4liberty's Avatar
    Verizon had similar issues in the past with several new devices at launch. The iPhone 5 was one that had complaints of high data usage.
    05-29-2017 05:47 PM
  8. paridge's Avatar
    Some apps like Google Play Newsstand have background updating as the default. Unless you want constant notifications, you can turn this setting off. For example, I have various news apps and even the email app set to update manually just to minimize data and battery usage.
    05-30-2017 12:59 AM
  9. BarbarianCBX's Avatar
    Thanks for all the advise. I made the recommended changes and so far so good.
    05-30-2017 07:05 AM
  10. dropoffmapdeveloper001's Avatar
    You can go through your apps in the App Manager and check data usage there. Just click into each app and look at the Data Usage tab
    05-31-2017 12:45 AM
  11. BarbarianCBX's Avatar
    You can go through your apps in the App Manager and check data usage there. Just click into each app and look at the Data Usage tab
    Uniden app for our home cameras was the guilty app running in the background. I changed the setting a couple days ago. Now all is good. Thanks.
    05-31-2017 09:32 AM

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