1. 26irie's Avatar
    When are they going to fix this problem? I am ready to go back to an IPHONE.
    Is this an Android problem across all devices?

    Uninstalled-Installed Instagram everyday for the last month!

    Reset my network, tried wireless vs wifi, turned off power saving mode,
    force stopped the app, cleared cache, and the problem persists!!!

    What should I do? Its very frustrating....whose fault is it? Instagram or Samsung?

    Please advise!
    05-31-2017 02:09 AM
  2. sweetypie31's Avatar
    Instagram videos and stories work for me. Not sure if it's a ig or Samsung issue.
    05-31-2017 02:14 AM
  3. DaHui623's Avatar
    Both working for me. Forgive the dumb questions, but are you installing from the Play Store and do you have any app permissions disabled?
    05-31-2017 08:04 PM
  4. kevinpleasants's Avatar
    My Instagram visits and stories are working fine. I'm sorry you're having problems. I'll search to see if I can find a fix for you.
    05-31-2017 09:10 PM
  5. mpshah's Avatar
    It could be your router, try rebooting your entire network at home and see if that helps.
    05-31-2017 11:44 PM

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