09-10-2017 03:12 AM
90 ... 234
tools
  1. swagglepuff's Avatar
    It means that consumers want more more more more for less or the same. Phone manufacturers have to work with in the limitations of the available hardware to give the consumer everything they want. So each year the software gets more complex while the hardware makes incremental changes. There will be things inside a phone that take a hit, one if those seems to be 4k video(which doesn't matter) cause only Sony has a phone with a true 4k screen.

    The amount storage required to only shoot in 4k is a crap ton. Do you want to spends hundreds of dollars on micro SD cards so you can shoot everything in 4k. Or do you want to use a phone camera for its purpose to be able to do pics and videos on the fly. Just because a phone can record in 4k doesn't mean it will be professional quality you see from dedicated 4k cameras. If you want that kind of quality then buy a camera that is built to shoot only 4k.
    07-15-2017 12:36 PM
  2. 1jkent's Avatar
    Why offer 4k shooting ability if you can't do it right? Why does it also affect QHD quality on those handsets suffering from the issue? And most importantly: Why are some on this thread not suffering from this issue? The argument doesn't make sense, and Samsung is clearly saying it "isn't right" in that they're offering to fix/replace the phone.
    07-16-2017 05:10 PM
  3. zanman's Avatar
    Why offer 4k shooting ability if you can't do it right? Why does it also affect QHD quality on those handsets suffering from the issue? And most importantly: Why are some on this thread not suffering from this issue? The argument doesn't make sense, and Samsung is clearly saying it "isn't right" in that they're offering to fix/replace the phone.
    I just did a google search on this issue and found this thread, I'm glad I did. I have a Verizon S8+, picked up about a month ago, and I'm experiencing the same issue. It has been driving me crazy. I've noticed it happening shooting outside, moving the camera around and looking at the sky. The sky looks like a pixelated mess, or as it was described earlier, 'sub HD'. Anything else in the forefront of the shot, like the ground, looks fine. My settings are exactly the same as OP's, and I've tinkered around to get rid of it.

    OP please keep us posted on what happens. I'll probably end up taking mine back in regardless.
    07-17-2017 03:21 PM
  4. 1jkent's Avatar
    Zanman,

    I'm really, really sorry this problem is affecting you, too. My phone was just delivered to the repair facility in Texas today, so I should have some more news over the next couple of days. If they send back a phone (either my original or a replacement) that does the same thing, I'm going to be really irritated. One way or another, though, I'll let everyone here know what happens.
    07-18-2017 09:09 PM
  5. swagglepuff's Avatar
    Why offer 4k shooting ability if you can't do it right? Why does it also affect QHD quality on those handsets suffering from the issue? And most importantly: Why are some on this thread not suffering from this issue? The argument doesn't make sense, and Samsung is clearly saying it "isn't right" in that they're offering to fix/replace the phone.
    Because it sells phones, that is why. Marketing has made people believe that you will get a studio quality 4k camera in a phone. Which is ridiculous, secondly I can recreate this on any phone that shoots 4k video as I have done with the LG g6. Because it comes down to the hardware cannot keep up with the demands of the consumer. Samsung replacing phones isn't recognizing a problem, it's them allowing for defective models that will be produced to be replaced and good customer service.
    07-19-2017 08:30 AM
  6. Almeuit's Avatar
    Because it sells phones, that is why. Marketing has made people believe that you will get a studio quality 4k camera in a phone. Which is ridiculous, secondly I can recreate this on any phone that shoots 4k video as I have done with the LG g6. Because it comes down to the hardware cannot keep up with the demands of the consumer. Samsung replacing phones isn't recognizing a problem, it's them allowing for defective models that will be produced to be replaced and good customer service.
    Sells phones sometimes. I guarantee you go out to the "masses" and ask about 4k video recording on their phone and you will get a blank stare back from them :P.
    07-19-2017 08:57 AM
  7. 1jkent's Avatar
    I would argue that other phones exhibiting the same problem are either junk phones (not built as top-end units) or are also defective.

    There is a problem with at least a good number of these new Samsung handsets. Samsung isn't even arguing that this is normal behavior.

    Most importantly: if 4K on phones is just a marketing gimmick, why are there phones that don't have this problem? Why didn't my S6 have this issue? Why are there iPhones that don't have the problem? Your claims ignore these facts.
    07-19-2017 07:50 PM
  8. swagglepuff's Avatar
    A true 4k camera cost 400 bucks, that is half the price of a phone. Unless you are willing to pay 1200 for a phone that can shoot 4k how it was meant to. To think a phone is going to have that kind of quality as hilarious and very unrealistic.

    If cameras in phones where so damn good. Then cannon ,Nikon and all those other companies would be out of business. There would be no need for Hollywood to spend millions on camera equipment when you have a Galaxy S8+.

    Just because something can do something doesn't mean it's going to be the best. A great example is Chevy and Ford they can both make cars, doesn't mean they are good cars.

    This is what you get as a consumer when you want quantity over quality. I understand that what I am typing on is just a phone that can browse cat videos and porn and play the occasions game.

    Do you buy a phone the call of duty and compete online no, you buy and Xbox because that's what it's meant for. just cause I can game on a phone doesn't mean it's going to be great. The same goes with 4k, sure a phone is capable but it won't compare to a camera dedicated to 4k.
    07-19-2017 10:32 PM
  9. 1jkent's Avatar
    I do not believe that you are contributing to what is otherwise a serious conversation, and I hope that the moderators notice this.
    07-20-2017 12:11 PM
  10. swagglepuff's Avatar
    I am sure they have noticed it. I am contributing to this conversation greatly. Because there is. it some major issue with Samsung s8/s8+ cameras. I'd there was there would be hundreds of people that would have commented on this thread say there have this problem. There isn't, there is only a handful of people who say they experience this. The reason for this issue was figured out 2 pages ago. Just because you can't see to grasp that the camera in a phone isn't the same quality as say a cannon is not my fault at all. THIS is still just a phone it's not a professional camera stop expecting professional results from it. That's what it had come down to, if you don't like go back to your Galaxy s6 since it's clearly a better phone for you. Don't come into a thread and try to spread fear about the 10 million plus Galaxy S8/ s8+ that have shipped.
    07-20-2017 05:01 PM
  11. 1jkent's Avatar
    Actually, your claim still doesn't make sense. Repeating it over and over and getting nasty about it doesn't make it true. The jury is still out on what is causing it. And some phones are not having the problem. That means that the phone is defective in some manner. Other phones (no matter what the brand) that are experiencing the problem are also clearly defective in some regard. Macro-blocking of this nature is unacceptable on any phone camera, except for the cheapest, most basic "clunkers".
    07-20-2017 10:26 PM
  12. swagglepuff's Avatar
    It's not necessarily a software bug or hardware problem. It's part of the nature of digital photography/videography. When transitioning from a relatively dark area to a much brighter area the sensor is going to have a hard time compensating for the abrupt change. Especially with the small, relatively cheap sensors that smart phones use. If you did the same thing with an iPhone or LG G6 I'd be willing to bet that you'd have the same problem, maybe less pronounced, but the same problem.

    The reason that it's not happening or is less pronounced at a lower capture resolution is that there is less data and the camera has an easier time analyzing each frame and then setting the exposure for each frame.
    You are absolutely correct sir. 3 different phones, LG G6, S8+, HTC U11. I was able to recreate this issue on all 3 phones just like you predicted. Which in turn means what I have been saying all this time. There is no major issue with this camera. Also it has been like 2 weeks and I still have yet to see a huge flood of the people who are going to have this issue.
    08-04-2017 08:40 PM
  13. tjoebsaurus's Avatar
    Zanman,

    I'm really, really sorry this problem is affecting you, too. My phone was just delivered to the repair facility in Texas today, so I should have some more news over the next couple of days. If they send back a phone (either my original or a replacement) that does the same thing, I'm going to be really irritated. One way or another, though, I'll let everyone here know what happens.
    Any updates?

    Did you get back the phone?
    08-12-2017 02:36 PM
  14. Anjan Saha's Avatar
    So I've been facing the same issue for a while. Finally figured out that you need to shoot in pro mode. Lock the iso, shutter speed, exposure. You can keep auto focus and auto hdr enabled. You need to although disable video stabilization. The video comes out super crisp, smooth and really detailed at full 4K. I'll make a video sample and upload to YouTube soon.
    09-09-2017 09:05 PM
  15. F_Benitez's Avatar
    My S8+ seems just fine in QHD and UHD. After reading the original post, decided to check it out to see if I had the issue. Happy to see that I don't. Best of luck with the fix, tho
    09-10-2017 03:12 AM
90 ... 234

Similar Threads

  1. streaming audio and video just stops!
    By congaman59 in forum Samsung Galaxy S7
    Replies: 3
    Last Post: 06-26-2017, 05:17 AM
  2. Replies: 1
    Last Post: 06-20-2017, 01:31 PM
  3. Backup Android Samsung S3 to PC?
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 06-20-2017, 12:16 PM
  4. Why do youtube videos seems super fluid on the S7 Edge?
    By AC Question in forum Ask a Question
    Replies: 0
    Last Post: 06-19-2017, 08:57 PM
LINK TO POST COPIED TO CLIPBOARD