1. Blues Fan's Avatar
    lately when someone says they send me an image via text message it doesn't show up in the text message and the same when I send a friend a photo they said they never get the photo.

    Anyone else having this problem? I use tmobile btw.
    06-20-2017 10:20 PM
  2. jacker's Avatar
    I'm on T-Mobile and I'm not currently experiencing that problem nor have I ever had that problem
    06-20-2017 10:31 PM
  3. SpookDroid's Avatar
    Are you using any 3rd party app for messaging? Are you on mobile data or WiFi Calling?
    06-20-2017 10:34 PM
  4. hydrofarmer's Avatar
    I can't receive or send images if my VPN is on.
    06-20-2017 11:02 PM
  5. hydrofarmer's Avatar
    Verizon
    06-20-2017 11:02 PM
  6. Blues Fan's Avatar
    Are you using any 3rd party app for messaging? Are you on mobile data or WiFi Calling?
    Tried both. Maybe it is wifi but I've sent text images many times before on my wifi. When I'm at home wifi calling is always on. Been that way last couple years. It's just this one person though I wonder if it's their phone.
    06-20-2017 11:26 PM
  7. SpookDroid's Avatar
    Tried both. Maybe it is wifi but I've sent text images many times before on my wifi. When I'm at home wifi calling is always on. Been that way last couple years. It's just this one person though I wonder if it's their phone.
    Have you tried looking in the stock messaging app to see if you have any 'missing' texts there? It might be the RCS or 'Enhanced Messaging'. Whenever I have that enabled, 3rd party apps that can't access RCS (or so they claim) ended up missing texts and MMS from other RCS-enabled users. I turned that off and the issue went away. T-Mobile, unfortunately, doesn't let you disable it anymore so I have to work around it with my contacts. I don't think you can turn it off on the S8, but maybe your friend can turn it off on theirs.
    06-20-2017 11:59 PM
  8. Blues Fan's Avatar
    Have you tried looking in the stock messaging app to see if you have any 'missing' texts there? It might be the RCS or 'Enhanced Messaging'. Whenever I have that enabled, 3rd party apps that can't access RCS (or so they claim) ended up missing texts and MMS from other RCS-enabled users. I turned that off and the issue went away. T-Mobile, unfortunately, doesn't let you disable it anymore so I have to work around it with my contacts. I don't think you can turn it off on the S8, but maybe your friend can turn it off on theirs.
    I'm using stock messaging app.
    06-21-2017 12:28 AM
  9. Blues Fan's Avatar
    So I sent myself a text message with an image in it and it worked for me. Must be a problem on this persons end. I think they have a One Plus 5 currently. This guy owns like 4 phones but they're low to midrange at best. He likes to buy stuff like the j7 and that type of stuff that's cheap and then he always dislikes something about them. I told him buy a quality phone like the s8 Plus or something.
    06-21-2017 02:47 AM
  10. o4liberty's Avatar
    No problems with mine on AT&T.
    06-21-2017 04:17 AM
  11. SpookDroid's Avatar
    So I sent myself a text message with an image in it and it worked for me. Must be a problem on this persons end. I think they have a One Plus 5 currently. This guy owns like 4 phones but they're low to midrange at best. He likes to buy stuff like the j7 and that type of stuff that's cheap and then he always dislikes something about them. I told him buy a quality phone like the s8 Plus or something.
    Might be his MMS settings, or RCS on his phone. Next time you text him, just send him the link (and that way you get to show off one more feature from your S8 :P).
    06-21-2017 04:38 AM

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