Contacts app dropping the ball

F_Benitez

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Jun 22, 2017
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Hi all. So I've had my S8+ for about a month, having come from an S7 edge.
Set up my profile on the contacts app (stock Samsung) to include my name, business, phone #s and emails. Also put in one of the stock profile pictures.
All good. For about 3 days.
My profile's gone, and the app prompting me to set it up again. So I do.
Three days later, same story.
All other features on the app seem okay and the rest of my contacts are there, it's just my profile getting knocked down every couple of days or so. Really annoyed.
Has anybody had the same experience?
Any input will be appreciated.
 

anon(238680)

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Mar 22, 2011
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I'm also using the Contacts app on an S8+, but I have all my contacts on Google and have not lost anything. Have you looked at the view settings in Contacts to see where you're storing your contact information? I would assume on the phone only, but no reason why that would be lost. Only thing I can think of off hand.
 

anon(238680)

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Mar 22, 2011
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It's just my personal profile info

Yeah that's what I meant by "your" contact info. My Contacts has my name and cell number that it set the first time I used the app, and I have no idea where that is saved as contacts for "me" are in google and have much more info.
 

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