10-03-2018 05:07 PM
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  1. Jmrgr's Avatar
    I've bought my Samsung Galaxy S8 when it was released and it came with a pare of AKG headphones. After some time, I realised that the right earphone is much lower than the left one.
    07-06-2017 09:43 AM
  2. SpookDroid's Avatar
    Does it happen on any device? Are any Equalizer settings or audio adjustments being applied on your phone?
    07-06-2017 10:13 AM
  3. ScottsoNJ's Avatar
    I've bought my Samsung Galaxy S8 when it was released and it came with a pare of AKG headphones. After some time, I realised that the right earphone is much lower than the left one.
    I have the same problem on mine.
    07-06-2017 10:59 AM
  4. milehigherik's Avatar
    I have two pair that both work "Ok." The fit is terrible and the sound quality is less than stellar. However the volume is equal on both earphones with both pair.
    07-06-2017 11:04 AM
  5. Doug Moffat's Avatar
    I have two pair that both work "Ok." The fit is terrible and the sound quality is less than stellar. However the volume is equal on both earphones with both pair.
    Agree the sound quality is mediocre at best and I'm no audiophile. Suitable for a call but it murders music.
    milehigherik likes this.
    07-06-2017 09:09 PM
  6. justnivek's Avatar
    My right earphone is also wayyyyy lower volume than the left... and I am pretty sure it wasn't like that when I first started using them...

    (plugged them into my laptop and still had the same problem... used other earphones on my S8 and both left and right are equal volume)

    If anyone knows a way to get replacements thru Samsung or something please let me know
    07-06-2017 10:34 PM
  7. victoryrules8's Avatar
    I agree same with mine. I thought one of my ears were plugged or something . but it's legit quieter
    07-07-2017 08:37 AM
  8. Nic Zibelli's Avatar
    I have the same problem, but my left earphone is volume is way lower than my right.
    07-07-2017 03:30 PM
  9. SpookDroid's Avatar
    Damn! Have any of you tried to exchange them? I hadn't heard about this issue, but now it seems it's a widespread one! I honestly took them out, heard the tinny, horrible sound from them, and put them in a drawer and never looked back. Still using the B&O ones that shipped with the V20 (which sound great, but are annoying because they decided to put the freakin' control box on the left earphone).
    07-07-2017 03:43 PM
  10. ihearlivepplz's Avatar
    Settings-> Sound and Vibration -> Sound quality and effects -> Adapt sound -> Personalise sound.
    pduffer likes this.
    07-07-2017 04:16 PM
  11. BratPAQ's Avatar
    Had the same problem. It's not like this when I bought it. Only a month after that the right ear has lower volume.
    07-07-2017 05:06 PM
  12. SpookDroid's Avatar
    Settings-> Sound and Vibration -> Sound quality and effects -> Adapt sound -> Personalise sound.
    That works to make them sound a bit better, but if they're experiencing the problem in other devices as well, the issue is with the headphones not with a setting on the phone.
    07-08-2017 07:32 PM
  13. mustang7757's Avatar
    I've bought my Samsung Galaxy S8 when it was released and it came with a pare of AKG headphones. After some time, I realised that the right earphone is much lower than the left one.
    I would try to rotate the headphone in the jack see if that helps, ive had that happen with other phones and simple rotation while listening fixed it
    07-08-2017 09:24 PM
  14. Joseph Guy1's Avatar
    If the headphones are bad just send them back to Samsung and they will replace them
    07-08-2017 09:53 PM
  15. pr_ans's Avatar
    My AKG headphones that came with my S8+ (International Dual Sim Model) ran into the same issue last week. I visited Samsung Service Centre @bondi Junction, NSW, Australia and they gave me a new pair within few minutes.

    They acted as if it was a known issue - though their answer to my question 'Did Samsung acknowledge this to be known defect?' was a 'No'
    07-23-2017 02:28 AM
  16. kill-joy's Avatar
    I had the same problem on two pairs. Both with the same ear (left) it could be an issue in production and quality control. The earbuds were free so meh. If you're in the market for quality headphones at a good price, I would suggest KZ ZST's. They're on Amazon for around $20 USD and they sound like $100 headphones.
    07-23-2017 09:20 AM
  17. Domilito's Avatar
    I've bought my Samsung Galaxy S8 when it was released and it came with a pare of AKG headphones. After some time, I realised that the right earphone is much lower than the left one.
    I had the same problem. All I had to do was remove the little mesh screen, clean, and replace it. Good as new ๐Ÿ‘
    08-23-2017 03:24 PM
  18. Makaveli02's Avatar
    Has anyone found a fix for this?
    09-19-2017 06:41 PM
  19. Jason Fournier1's Avatar
    I fixed it by stuffing a cotton ball into the loud ear. Now both sound the same.
    09-20-2017 12:08 PM
  20. BratPAQ's Avatar
    I removed both wire mesh on both ears now they have same volume, although it became more sibilant.
    09-21-2017 02:27 PM
  21. Jessie Salinas's Avatar
    I've bought my Samsung Galaxy S8 when it was released and it came with a pare of AKG headphones. After some time, I realised that the right earphone is much lower than the left one.
    Hey I had the same issue after one of mine for water on them. For all of you reading this pour running alcohol on the weak one for a few seconds, rinse it out, then dry them off by shaking them and using crops. Right after I did that they began working again. Worked for me, hope this was helpful ๐Ÿ˜€
    10-11-2017 10:37 PM
  22. Jessie Salinas's Avatar
    Yeah mate look at my lower reply
    Use rubbing alcohol to rinse them
    10-11-2017 10:38 PM
  23. Jessie Salinas's Avatar
    Yeah mate look at my lower reply
    Use rubbing alcohol to rinse them
    10-11-2017 10:38 PM
  24. nabin pandey's Avatar
    Guys i want to share u what i faced n how i solved the problem on s8+ akg earphone. My akg earphone in the left ear did not played with full bass only small treble was there while right was working fine. Then i played a song on vlc on my computer on 250% sound and blew a small hole present just below the main hole with my full capacity for 5 6 times... n bang!!! It was playing allright like n new one. I don't know it will work for others but i wanted to share this. Thanks
    11-11-2017 04:07 AM
  25. Jotamide's Avatar
    Unfortunately, I have the same problem and cleaning the earbuds and blasting loud music from them did nothing. For the record, I used my PC jack to listen to music on them and the sound difference is still there.
    11-13-2017 10:32 PM
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