Is Ok Google dead on S8 & S8+?

[riccowboy2014]

I am Bixby beta user and ok Google works for me. S8+ on Sprint.

 

[eric002]

Are you trying to use it from the AOD? I don't think that works. I just tried mine. Works from anywhere except when AOD is on. Saying OK Google doesn't nothing. I honestly don't care. I hardly use the Ok Google command.

Yeah, on my S8, the "Ok Google" command barely ever worked, I just unlock the phone with the FPS, then press and hold on the home button. Works every single time just fine for Google Assistant. I love it!

 

[jerseygirl]

Ok Google works fine for me once you swipe in from the AOD.

 

[SIKRIK]

Ok Google works fine for me once you swipe in from the AOD.

Like I said, I don't use AOD.

 

[SIKRIK]

UPDATE
Yesterday, I had the phone re-flashed and OK Google has been stable for about 24 hours. I'm hesitant to say it's fixed but, we'll see how it goes. The question I'm left with is, why did it take over 2 months of bull*****t before this was mentioned by tech support? Samsung could have nipped this in the bud before they threw away a once loyal customer.

 

[BratPAQ]

Mine works on lock screen, on nova desktop and any app. Doesn't work on AOD or when the screen is off.

 

[granblanco]

If you have Bixby Voice voice wake and Okay Google Detection (which I do), sometimes you may have to toggle Bixby Voice voice wake off then Okay Google Detection off and then on to get Okay Google working again. Then you can turn Bixby Voice voice wake back on.

 

[granblanco]

Repeat as necessary.

 

[flyingkytez]

I've been told by Samsung tech support on three different occasions and once by Verizon that Ok Google will no longer be a feature on S8 &S8+ because they now "have" Bixby. Has anyone else heard that?

Google is activated by long pressing the home key. Bixby has a button. Both can be used.

 

[SIKRIK]

fix for the OK Google issue on S8 & S8+ is to have the software re-flashed by Samsung or one of their retailers such as Best Buy. Other than rooting the device, there is nothing that can be done at the consumer level nor with tech support assistance that will resolve the issue.

 

[Doug Moffat]

Think I figured this rumor out. If you use Android OS you have to agree to run Google apps.

But because the Frontier S3 runs Tizen they can leave "OK Google" off the watch.

 

[Dconn1975]

I've been told by Samsung tech support on three different occasions and once by Verizon that Ok Google will no longer be a feature on S8 &S8+ because they now "have" Bixby. Has anyone else heard that?
UPDATE


fix for the OK Google issue on S8 & S8+ is to have the software re-flashed by Samsung or one of their retailers such as Best Buy. Other than rooting the device, there is nothing that can be done at the consumer level nor with tech support assistance that will resolve the issue.

I use ok Google all the time or say like when I need to send a quick text while driving. Mine works just fine. I'm sure samsung once bixby reaches full potential will block ok Google some how knowing Samsung but for now my ok Google is working as it should. What's going on with yours? Just not responding to the ok Google voice command?

 

[johnatthebar]

I use ok Google all the time or say like when I need to send a quick text while driving. Mine works just fine. I'm sure samsung once bixby reaches full potential will block ok Google some how knowing Samsung but for now my ok Google is working as it should. What's going on with yours? Just not responding to the ok Google voice command?

The issue here is that it isn't working when AOD is on and the device is not plugged in. Can you verify whether or not this works when you have AOD on and the phone is not plugged in?

 

[SIKRIK]

The issue here is that it isn't working when AOD is on and the device is not plugged in. Can you verify whether or not this works when you have AOD on and the phone is not plugged in?

I don't use aod. The problem was fixed when I had the software re-flashed