07-12-2018 10:47 AM
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  1. karl512's Avatar
    My mother-in-law just recently upgraded to a Samsung S8 Edge. She keeps getting popup ads randomly when unlocking the phone. They cover anything on the screen, even recent apps. You can also close the ad with a little x at the top right. Is there any way to get rid of these?
    07-09-2017 05:43 PM
  2. PJRed2008's Avatar
    Welcome as a new member. There is no S8 Edge, + maybe? But, same thing. Ads like that are caused by an app or apps that were installed. You can sometimes tell by the ads which app is causing them, then remove that app. As the phone is not very old, it might be a good idea, if she hasn't used it much, to do factory reset which should remove those.
    07-09-2017 05:58 PM
  3. msp1518's Avatar
    I was getting pop up ads and they were driving me crazy. I had no idea how they were happening but eventually figured out it was an app. Battery Life. I removed it and problem solved.
    Sheliapowell09 likes this.
    07-09-2017 07:49 PM
  4. FEDUPWITHSAMSUNG's Avatar
    New Member but first have to say to MSP1518 why are you commenting on this Samsung S8+ thread when you are an IPhone user? Your fix is not going to be the same as an Andriod.

    I am now getting these pop up ads and they are happening when my screen is locked. I hear low voices thinking I am going mad and turns out to be an ad running on my phone while it is in my pocket.

    This did not start happening until the last Software update came through last week. I honestly don't think it is an app since I have not added any new apps and went in to every one on my phone and disabled all the notifications and other things. @PJRed2008 do you have any idea what else can be causing this? I am about ready to go to Verizon and return this phone since I haven't even had it for 30 days yet and it's driving me crazy. The last thing I need is one of these ads to start running in my pocket while I am sitting in a meeting with a customer.

    They are more than occasional too, happens at least a dozen times a day.
    08-01-2017 02:03 PM
  5. BratPAQ's Avatar
    While the app is running on the screen, press the recent button. It will then show you the list of apps running. And the one in front is the current running apps. And probably the apps that showing you the ads.
    08-01-2017 02:30 PM
  6. virxbmc's Avatar
    While the app is running on the screen, press the recent button. It will then show you the list of apps running. And the one in front is the current running apps. And probably the apps that showing you the ads.
    Might not work, since the OP said they cover everything, even recent apps.
    08-01-2017 02:38 PM
  7. bobbob1016's Avatar
    New Member but first have to say to MSP1518 why are you commenting on this Samsung S8+ thread when you are an IPhone user? Your fix is not going to be the same as an Andriod.

    I am now getting these pop up ads and they are happening when my screen is locked. I hear low voices thinking I am going mad and turns out to be an ad running on my phone while it is in my pocket.

    This did not start happening until the last Software update came through last week. I honestly don't think it is an app since I have not added any new apps and went in to every one on my phone and disabled all the notifications and other things. @PJRed2008 do you have any idea what else can be causing this? I am about ready to go to Verizon and return this phone since I haven't even had it for 30 days yet and it's driving me crazy. The last thing I need is one of these ads to start running in my pocket while I am sitting in a meeting with a customer.

    They are more than occasional too, happens at least a dozen times a day.
    These are not necessarily seen as the same as those notifications. I insta-one-star any crApp that spams my notifications but have yet to see pop-up ads. There is a setting in Bixby about Promotions. Have you installed any "questionable" apps? Anything that promises free wallpaper? Free youtube downloading? Anything like that? It could've been an update to one of those apps too.

    Check the Bixby settings for promotions, but beyond that, try uninstalling apps.

    Are we allowed to suggest programs that block certain DNS queries that would cause these popups? (Trying to be vague just in case)
    08-01-2017 03:00 PM
  8. Doug Moffat's Avatar
    Checkout the Adware threads presently posted.
    08-01-2017 03:14 PM
  9. Doug Moffat's Avatar
    Postscript: Sorry, make that Adguard.
    08-01-2017 03:46 PM
  10. TheDonJ77's Avatar
    Adguard, best 10 bucks I've spent all year, adguard, I repeat Adguard
    Ageeb likes this.
    08-01-2017 05:16 PM
  11. Doug Moffat's Avatar
    Adguard, best 10 bucks I've spent all year, adguard, I repeat Adguard
    Exactly!
    TheDonJ77 likes this.
    08-01-2017 05:54 PM
  12. Gary02468's Avatar
    This did not start happening until the last Software update came through last week. I honestly don't think it is an app since I have not added any new apps and went in to every one on my phone and disabled all the notifications and other things.
    What else could cause these ads if not one of your apps? It's certainly not normal behavior for an S8/S8+.

    If you boot into Safe Mode for a while (which temporarily disables all your add-on apps), you'll see that the pop-ups stop.
    08-01-2017 06:27 PM
  13. Doug Moffat's Avatar
    Even familiar apps modify their advertising over time. Just because it's an old app doesn't guarantee against offensive ads.
    08-01-2017 06:34 PM
  14. jeffmd's Avatar
    One of the apps you installed is spamming you with ads. find it. delete it.
    08-02-2017 06:37 AM
  15. NexusGirlX's Avatar
    I suggest installing Adguard as mentioned above. Guaranteed it will prevent any app from doing what your free app is doing.

    I have not had an app do this to me in about two years now.
    08-02-2017 08:50 AM
  16. kimoloka's Avatar
    I haven't found any Adguard app that costs $10. Also, the app claims to only stop ads from popping up in a browser window, not push notifications from other installed apps
    08-30-2017 04:09 PM
  17. NexusGirlX's Avatar
    I haven't found any Adguard app that costs $10. Also, the app claims to only stop ads from popping up in a browser window, not push notifications from other installed apps
    The Adguard app gives you a 7 day trial for free. After that you can pay for a lifetime license or yearly.

    It blocks ads in apps through the use of a VPN. It sounds like you don't have the correct app installed.
    08-30-2017 04:12 PM
  18. PJRed2008's Avatar
    he Adguard app gives you a 7 day trial for free.
    You have a link for that? I'm not finding anything in the play store under that name other than browser support. And nothing paid.
    08-30-2017 04:30 PM
  19. NexusGirlX's Avatar
    You have a link for that? I'm not finding anything in the play store under that name other than browser support. And nothing paid.
    It's not allowed in the play store. You get it from Adguard.com/apk
    08-30-2017 04:32 PM
  20. PJRed2008's Avatar
    You get it from Adguard.com/apk
    rgr, thnx
    08-30-2017 04:40 PM
  21. Doug Moffat's Avatar
    It's not allowed in the play store. You get it from Adguard.com/apk
    Remember you have to sideload from the creators' website. Any Adguard on the Playstore is neutered and useless.
    08-30-2017 06:17 PM
  22. NexusGirlX's Avatar
    Remember you have to sideload from the creators' website. Any Adguard on the Playstore is neutered and useless.
    Yes, Google doesn't allow certain adblocker apps in the play store because ads are how Google makes the majority of their money.

    Apple has begun doing the same thing with adblockers that use VPNs to block ads in apps.
    08-31-2017 02:28 AM
  23. ihearlivepplz's Avatar
    Would someone just post a screenshot of the darn thing when something like this happens so we can get a look at what's happening? the OS itself isn't going to throw ads at you, this isn't a HTC phone. Its either an app or malware/adware or some other sort of ware. A photo would be a lot of help when diagnosis stuff like this. You shouldn't need to have an app such as Adguard to prevent mischievous pop up adds.
    08-31-2017 06:56 AM
  24. Patrick1701F's Avatar
    I find that all ads are shown in the CHROME BROWSER. I don't know how to stop this but I too will try Adguard.
    Maybe there is something in the latest browser but this is not something we usually see from Google.
    Any other ideas or insight???
    10-05-2017 04:19 PM
  25. NexusGirlX's Avatar
    I find that all ads are shown in the CHROME BROWSER. I don't know how to stop this but I too will try Adguard.
    Maybe there is something in the latest browser but this is not something we usually see from Googlr.
    Any other ideas or insight???
    Adguard will block those ads.

    Google makes Chrome and Google makes the majority of their income from ads. They don't like when people block their ads and they try and control what happens in Chrome.
    10-05-2017 04:23 PM
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