1. AC Question's Avatar
    I recently took Samsung up on their buy one get one free on a trade in off er. they said that it could take up to 3 business days to process then it will ship after that well my 3rd business day has past and I didn't receive any confirmation of it sending. it still says order processing. I know that I may be being impatient but I just wanted to see if I was in the same boat as everyone else or if I am in a boat alone. haha thanks
    07-19-2017 06:39 PM
  2. pduffer's Avatar
    I got my buy one get one phones today. I ordered last Saturday. Received notification they shipped this morning.
    07-19-2017 08:32 PM
  3. jimmy bean3's Avatar
    I got my buy one get one phones today. I ordered last Saturday. Received notification they shipped this morning.

    awesome thank you so much for that! I ordered mine Monday morning and I haven't heard from them. I expect it should go through by tomorrow I'm hoping! if not then I should contact them right?
    07-19-2017 09:56 PM
  4. pduffer's Avatar
    Never know. I called them yesterday to confirm order since the Samsung Shop app still showed pending. Person I spoke with confirmed order and said it hadn't been shipped yet. Evidently it had as I received it today.
    07-19-2017 10:02 PM
  5. jimmy bean3's Avatar
    thanks really weird and that's how mines been. they require signature though don't they? does you order say shipped now on the app?
    07-19-2017 10:05 PM
  6. mary beth hale's Avatar
    thanks really weird and that's how mines been. they require signature though don't they? does you order say shipped now on the app?
    They do require a signature.
    07-19-2017 10:08 PM
  7. jimmy bean3's Avatar
    perfect. and as for my last question for those of you who have received it when you log onto the app to see the status is it still in the order placed status?
    07-19-2017 10:10 PM
  8. mary beth hale's Avatar
    perfect. and as for my last question for those of you who have received it when you log onto the app to see the status is it still in the order placed status?
    I got my S8 during the 1st trade in promotion. It was sent by FedEx. Ordered on 6/19 and got confirmation of shipping on 6/22. Arrived 6/25.
    07-20-2017 07:32 AM
  9. mary beth hale's Avatar
    Try signing into FedEx and see if you have an order shipping from Samsung yet
    07-20-2017 07:33 AM
  10. pduffer's Avatar
    Mine says delivered now. Came via FedEx with signature required.
    07-20-2017 03:43 PM

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