T-Mobile Galaxy S8 Galaxy S8 won´t turn on, charge, nothing!

[felurob]

Hello! So yesterday I was using my S8 in battery saving mode on max, and it dropped to 0%. It finally turned off and a couple of minutes later I plugged it in. As soon as I did, a ring with a little flash up top appeared and I tried turning it on as I always have and it went black. Several minutes later I tried again and the same thing happened. Now it doesn´t turn on, doesn´t appear to be charging and I´m without phone. Can someone help??

 

[prophelic]

Have you tried holding the power button and volume down key together

 

[anon(238680)]

Why would you repeatedly run the phone down so low it has to turn off by itself? You have probably killed the battery.

 

[felurob]

yes, I have tried all the steps available related to a unresponsive phone, volume down and power button, connected to usb on a pc, changed cables, changed chargers

 

[amyf27]

How long have you had it? It may very well be a manufacture warranty covered issue. Contact the carrier you got it through or Samsung if you went direct.

 

[felurob]

2 months or so, T mobile will replace, but I´m out of the states now!

 

[anon(238680)]

T mobile will replace,

For your next phone:

https://forums.androidcentral.com/showthread.php?t=820185&p=5901663&viewfull=1#post5901663

 

[Zendroid1]

Did you try power+volume down+bixby? (hold them all down)

 

[felurob]

yes

 

[felurob]

thanks