08-02-2017 09:03 AM
40 12
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  1. DamianP's Avatar
    It's slow and fairly inaccurate compared to my Pixel XL and Mate 9 by a LONG shot in my opinion. Usually takes a few tries(and I have 2 fingers with multiple scans for each).
    07-30-2017 10:19 AM
  2. dov1978's Avatar
    Register the same finger twice.
    For example I've registered my right hand index finger as Fingerprint 1 AND Fingerprint 2. It really does help with reliability and speed. I do this with all my phones these days since someone else on AC suggested it, not just on my s8
    07-30-2017 11:31 AM
  3. PaulQ's Avatar
    Maybe you want to re-register your finger prints. Make sure you place your finger on it in many different ways during setup so that regardless of how you place your finger to unlock the phone, it will be recognized.
    Did it yesterday and it is not very accepting on varied placements. It seems to only accept straight on presses.

    Interestingly, I just booted up my 6P.... better. I can't believe this is the quality of the sensor.
    07-30-2017 02:36 PM
  4. DamianP's Avatar
    Register the same finger twice.
    For example I've registered my right hand index finger as Fingerprint 1 AND Fingerprint 2. It really does help with reliability and speed. I do this with all my phones these days since someone else on AC suggested it, not just on my s8
    My comments were based on having multiple registrations for 2 fingers.
    07-30-2017 08:04 PM
  5. pankaj981's Avatar
    It's not always accurate, but fast when it works. In comparison, the Honor 8, S7E and Nexus 6P FPS seemed to work a tad better and accurately.
    07-30-2017 09:15 PM
  6. pseudoware's Avatar
    FPS on my 6P was more than just a "tad" better.
    07-30-2017 10:09 PM
  7. Tim1954's Avatar
    Mine is gradually getting worse. I registered a different finger and that went well but now it's crap too...
    07-30-2017 11:43 PM
  8. gernerttl's Avatar
    It's just been recently for me. After the most recent update from Verizon, it's been acting flakey. I've also noticed a problem with microSD card. Before the update, it would save videos rather quickly. Now it's taking a lot longer to save video.
    07-31-2017 01:52 AM
  9. dov1978's Avatar
    I'm one of the S8's biggest critics for the placement of the FPS but mine has been flawless and fast when I do actually use it. I don't know how it could possibly be faster than it already is as it's pretty instantaneous from what I can tell and I've used a lot of different phones with FPS.
    mary beth hale likes this.
    07-31-2017 02:35 AM
  10. NexusGirlX's Avatar
    Mine works great. I'm surprised that it actually works better then the S7 Edge scanner.

    You can scan the same finger more then once and that should improve it's accuracy. This is what I did on my S7 Edge.
    mary beth hale likes this.
    07-31-2017 03:48 AM
  11. vwite's Avatar
    I came from a Mate 9 which had the fastest fingerprint sensor I've ever had. My 6P was pretty quick. This 8+ seems to be slow and often requires repetitive pressing.

    Is it just me?
    Yeah it's pretty slow compared to the fastest ones. Maybe the fingerprint scanner is not that slow but S8 takes a while to actually turn on the screen
    07-31-2017 11:28 AM
  12. Jason Fournier1's Avatar
    Mine is very accurate and very fast. Instantaneous. I didn't think the location would be good but my finger hits it just fine on S8+.
    mary beth hale likes this.
    07-31-2017 05:28 PM
  13. Lfsnz67's Avatar
    The fingerprint sensor issues on my S7 and S7 edge is the only reason I didn't upgrade to the S8. I registered multiple copies of my fingerprint but after a month it would stop recognizing them so i would have to delete and re register about once a month. My old 6P was instantaneous and my LG V20 is very reliable too...
    08-01-2017 11:16 AM
  14. PaulQ's Avatar
    Samsung sent me a survey request related to the S8. I filled it out. It turned out to be really long! At multiple points, I indicated my "very unsatisfied" with the FPS. I also typed it into the free form text box about what I didn't like. Doubt it will have much of an impact but, I tried.
    08-01-2017 04:32 PM
  15. mary beth hale's Avatar
    Mine is very accurate and very fast. Instantaneous. I didn't think the location would be good but my finger hits it just fine on S8+.
    Same experience here with S8.
    08-02-2017 09:03 AM
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