1. David_divaD's Avatar
    Hello everyone. I'm wondering if other people are having this issue. I have a S8+

    It started to happen about five days ago (although some problems started with the recent phone update) . I am using Samsung's stock email app. The blue bar above the message area runs forever if I sync it myself. It rarely auto syncs. I receive no notications of new mail. On another note, my outlook account works flawlessly on the same app.

    I've also downloaded other email apps and they have the same problem with Gmail.

    I don't know what to do. Any suggestions?
    08-07-2017 03:47 AM
  2. BratPAQ's Avatar
    Add Gmail or the email app you are using to apps not optimized list.
    08-07-2017 06:55 AM
  3. David_divaD's Avatar
    That does not work because Samsung's stock email app doesn't show up in the battery optimization area under options. Unless it's called something other than "Email" Under the optimization settings.
    08-09-2017 02:09 AM
  4. mlblack16's Avatar
    Add Gmail or the email app you are using to apps not optimized list.
    https://uploads.tapatalk-cdn.com/201...330bb5f647.jpg
    The only similar screen I can find like this is to select which apps won't be out to sleep when not in use and Gmail doesn't show on the list. I sometimes have issues with Gmail not pushing emails for hours, but it's very hit or miss and I think on Google's side of things rather than an issue with my phone.
    08-09-2017 04:57 AM
  5. David_divaD's Avatar
    The only similar screen I can find like this is to select which apps won't be out to sleep when not in use and Gmail doesn't show on the list. I sometimes have issues with Gmail not pushing emails for hours, but it's very hit or miss and I think on Google's side of things rather than an issue with my phone.

    Same, the Gmail app doesn't show up for me either.

    I just sent an email to myself from both gmail.com and outlook.com on my PC to my gmail email address and and it took over 30 minutes to get a notification saying that I have new mail. I opened up the app and it said the last time it was synced was two hours prior even though I have it on Auto... get it as soon it's sent.
    08-09-2017 05:23 AM
  6. exp1k1's Avatar
    Did anybody get to the bottom of this? I've tried changing the optimised status of gmail in the battery optimisation menu and even tried changing the setting for a number of other Google hidden apps but nothing has worked.

    What am I missing? Thanks in advance!
    10-26-2017 03:25 AM

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