1. jb4kats's Avatar
    Has anyone else had any issues with you're lockscreen being non-responsive with either the power button or the fingerprint? My phone will be idle and I go to wake it up and it doesn't respond, I have to reset it sometimes 2-3 times a week. Other than that this phone runs great.
    08-20-2017 07:24 PM
  2. PJRed2008's Avatar
    The fingerprint reader sometimes takes 2 or 3 tries, but it gets dirty and needs a good contact. Have had no problem with power button and have never had to restart.
    08-20-2017 07:41 PM
  3. amyf27's Avatar
    My S8+ had that identical problem a few weeks ago. For about 30 minutes it was completely no responsive to fingerprint and home button. I did a factory reset and manually added stuff back. Been fine since except yesterday it did freeze up again but in a glitchy way (screen sort of shaking)
    08-21-2017 09:01 AM

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