1. mhinc's Avatar
    Well, finally. After a long wait. Samsung has released the Global release date for Bixby.

    08-20-2017 11:48 PM
  2. Frostyuk72's Avatar
    about time looking forward to giving it a go
    08-21-2017 12:51 AM
  3. Wbutchart1's Avatar
    Only a day away, no bad. Looking forward to testing this and seeing it develop. Integrates really well into native Samsung apps
    08-21-2017 04:40 AM
  4. mhinc's Avatar
    Just curious what time they will flip the switch.
    World release, sounds like something could go wrong
    I mean it only took 4+ months and 3 previous released dates that were bumped
    08-21-2017 06:14 AM
  5. Frostyuk72's Avatar
    so the 22nd is here in the uk and yet nothing
    08-22-2017 12:20 AM
  6. mhinc's Avatar
    So. I had to share this. I chatted in to Samsung Canada 12:55am August 22nd. Just to ask when the switch was getting flipped. Here is the chat I had with "Shawn"

    Info: You are now chatting with Shawn.

    Shawn: Hi, thank you for contacting Samsung Canada support. How may I assist you today?

    Kevin: Hi Shawn. Just wondering what time Samsung will be flipping the "Switch" for the Bixby Global release today?

    Shawn: Thanks for your interest in Bixby. We are working hard to launch the feature in Canada and will be sure to share availability soon. Stay tuned!!

    Kevin: Pardon me? Samsung Tweeted it is launching globally today...You work for Samsung and you don't have this info?

    Shawn: Kevin, as of now Bixby is only available in USA.

    Kevin: READ THE TWEET SHAWN! "It’s coming. Meet #Bixby August 22nd." Global Launch. Global includes CANADA
    So how is it, you as a tech support employee for Samsung have NO CLUE about this?

    Shawn: Yes, I am reading the tweet from the link you have sent me.

    Kevin: You should have already known this. I am not impressed. I am obviously not going to get any info from you.

    Just to add to this.

    I chatted in 2 more times after this, and got different agents. All with the exact same scripted replies, and no knowledge what so ever about Bixby Global Release, even after officially releasing the info .
    08-22-2017 12:26 AM
  7. mhinc's Avatar
    Just got another batch of Bixby Updates, same 5 as the other day. But still no voice. As of Aug 22nd at 5:00am Eastern time
    08-22-2017 04:09 AM
  8. marzfreerider's Avatar
    Just got another batch of Bixby Updates, same 5 as the other day. But still no voice. As of Aug 22nd at 5:00am Eastern time
    Same here 2am PDT. Unlocked on Telus in BC.
    08-22-2017 04:27 AM
  9. Derren Woods's Avatar
    I'm getting those updates to in the UK
    08-22-2017 04:36 AM

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