1. AC Question's Avatar
    Phone: Samsung Galaxy S8
    OS: Android 7.0
    Build number: NRD90M.G950FXXU1AQH3

    Ive recently got a Android upgrade on my Galaxy S8 phone that broke google play. Ever since that was installed I cannot open Google Play anymore, getting "Google Play Store Has Stopped" all the time.

    I already tried all the possible steps that I found on the forums to no avail.

    Can anyone help?

    Thanks,
    Alex
    08-25-2017 09:30 AM
  2. waansi's Avatar
    Phone: Samsung Galaxy S8
    OS: Android 7.0
    Build number: NRD90M.G950FXXU1AQH3

    Ive recently got a Android upgrade on my Galaxy S8 phone that broke google play. Ever since that was installed I cannot open Google Play anymore, getting "Google Play Store Has Stopped" all the time.

    I already tried all the possible steps that I found on the forums to no avail.

    Can anyone help?

    Thanks,
    Alex
    Having same problem on S8+.
    08-26-2017 04:26 PM
  3. B. Diddy's Avatar
    Welcome to Android Central! It's hard to know what to suggest, since you say you've tried all possible steps that you found. Can you give more details about what you've tried?

    The first thing I'd try is to go to the App Manager, select the Play Store, and Clear Cache/Clear Data. If that doesn't help, then try a cache partition wipe: https://support.t-mobile.com/docs/DOC-34311
    gendo667 likes this.
    08-29-2017 01:19 PM
  4. gendo667's Avatar
    If all else fails, backup and factory reset. Gotta be a better way though.
    08-29-2017 06:27 PM

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