12-09-2017 08:14 AM
37 12
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  1. Carl051's Avatar
    Whenever I hold down on an app the only option I have is to move the app. I no longer get any options. Also apps on home screen can be moved around but there's no way to remove them from home screen now. Any help would be appreciated
    08-30-2017 05:13 PM
  2. Omar840's Avatar
    If u have set the animation setting as off. Try to change it to on from setting/ developers option/animator duration scale.

    I did that and its working with me. I understood this solution is temp untill next update.
  3. kalpit18's Avatar
    Make sure this option has been selected!
    go4christ likes this.
    08-30-2017 05:18 PM
  4. Carl051's Avatar
    Make sure this option has been selected!https://uploads.tapatalk-cdn.com/201...89c9dbee3d.jpg
    Yes it's selected was all working fine until I switched to nova then back to touchwiz. I can add apps to homscreen but can't delete them from it
    08-30-2017 05:21 PM
  5. PJRed2008's Avatar
    Yes, sounds like you're in the apps drawer not a home screen.
    08-30-2017 05:21 PM
  6. PJRed2008's Avatar
    I can add apps to homscreen but can't delete them from it
    Did you clear the system cache after removing Nova?
    08-30-2017 05:23 PM
  7. Carl051's Avatar
    Did you clear the system cache after removing Nova?
    Tried that but still nothing.
    08-30-2017 05:34 PM
  8. mary beth hale's Avatar
    Yes, sounds like you're in the apps drawer not a home screen.
    Agree. If you long press an app in the app drawer, no menu. Open will have to move it to the home screen.
    08-30-2017 05:37 PM
  9. Carl051's Avatar
    I am definitely not in the app drawer.
    Shassapati71 likes this.
    08-30-2017 05:39 PM
  10. mary beth hale's Avatar
    I just switched default Home from Nova to Samsung default and back to Nova. Long press apps for menu worked on home screen apps in all scenarios. Hope you get it sorted out.
    08-30-2017 05:56 PM
  11. mary beth hale's Avatar
    Maybe just need to restart? Sorry that's happening for you. Takes away a huge amount of functionality.
    08-30-2017 06:00 PM
  12. Carl051's Avatar
    Maybe just need to restart? Sorry that's happening for you. Takes away a huge amount of functionality.
    Tried a restart and wiped cache neither did anything may have to just reset it and start again. Thanks for the help
    08-30-2017 06:05 PM
  13. Javier P's Avatar
    So strange. Have you already tried switching on & off easy/standard mode in settings - display? Just make sure to leave standard mode selected.
    08-30-2017 06:10 PM
  14. Carl051's Avatar
    So strange. Have you already tried switching on & off easy/standard mode in settings - display? Just make sure to leave standard mode selected.
    Just tried that and no luck there. Hopefully after a reset it won't happen again
    08-30-2017 06:15 PM
  15. mary beth hale's Avatar
    Just tried that and no luck there. Hopefully after a reset it won't happen again
    Let us know how it turns out and good luck.
    08-30-2017 08:50 PM
  16. Chris778811's Avatar
    This just happend to me also. I updates all the samsung apps for the Galaxy App Store and then this happen. Now I can't even remove apps from the home screen.
    tdoughone likes this.
    08-30-2017 11:42 PM
  17. tdoughone's Avatar
    I am having the same exact problem after updating all my apps through galaxy app store, i cannot move apps off home screen, no pop up menu, not available in app drawer either. I called samsung yesterday and they did not know a fix
    08-31-2017 06:51 AM
  18. tdoughone's Avatar
    same thing to me
    08-31-2017 06:51 AM
  19. Javier P's Avatar
    It seems this issue is affecting not only the S8, but other Samsung models as well. Which Samsung apps did you update recently? Can any of them be disabled safely?
    08-31-2017 07:33 AM
  20. 0verfiend's Avatar
    Is there a link to something official from Samsung about this?

    I've recently updated and didn't pay much attention but TouchWiz was one of the updates. I've tried removing cache and data (Data was maybe not the best idea as I'm back to having a ton of nag stuff I can't delete anymore).
    08-31-2017 10:09 AM
  21. tdoughone's Avatar
    touchwiz was one of them for me as well
    08-31-2017 10:13 AM
  22. Javier P's Avatar
    Is there a link to something official from Samsung about this?

    I've recently updated and didn't pay much attention but TouchWiz was one of the updates. I've tried removing cache and data (Data was maybe not the best idea as I'm back to having a ton of nag stuff I can't delete anymore).
    I haven't seen any fix for this problem so far. You could use a custom launcher until this problem gets fixed. Some launchers, like Nova, let you import your setup from TW, so you don't need to start from scratch.
    08-31-2017 10:16 AM
  23. tdoughone's Avatar
    nova launcher does still give u the option to have an app pop up menu, switching back to touch wiz does not fix the issue. Nova launcher can be your temp fix for now. The tech I spoke was unaware of the issue and will email me when he finds a fix but he suggested going to Samsung store and have an indestructible refresh. I'm going to sit tight for a fix as of now.
    08-31-2017 10:31 AM
  24. Omar840's Avatar
    nova launcher does still give u the option to have an app pop up menu, switching back to touch wiz does not fix the issue. Nova launcher can be your temp fix for now. The tech I spoke was unaware of the issue and will email me when he finds a fix but he suggested going to Samsung store and have an indestructible refresh. I'm going to sit tight for a fix as of now.
    08-31-2017 11:43 AM
  25. Omar840's Avatar
    If u have set the animation setting as off. Try to change it to on from setting/ developers option/animator duration scale.

    I did that and its working with me. I understood this solution is temp untill next update.
    08-31-2017 11:47 AM
  26. tdoughone's Avatar
    just turned animations back on and it dud fix the problem. you're a genius how did u figure this out? I guess new touchwiz update doesn't play well with animations off in dev options
    Jon Goodwin likes this.
    08-31-2017 12:27 PM
37 12

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