09-08-2017 05:48 PM
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  1. AlphaVictor87's Avatar
    I will say I've had every Galaxy from the S4 to now the S8+. This is by far the most scratch prone phone I've had.

    I never use a screen protector. I usually end up trading in my phone and have maybe 2 to 4 small (shorter than 1 inch) micro scratches with a year of use which is perfectly acceptable to me.

    I've had the S8+ since launch (about 4 1/2 months) and i have 8 scratches about 1/2 an inch and 3 that are at least 2 inches long, one even has a nice scribble pattern dead center in my screen. So 11 scratches in total and it hasn't even been half a year yet.

    Is anyone else having this issue with the S8+? I'm guessing this isn't something i can use my warranty on?

    This is pretty frustrating since i'm always so careful with my phone. It's definitely scratches from crap in my pocket, but i never see anything, i clean my pockets out regularly but these scratches keep coming. Plus this is supposed to be the best gorilla glass yet and it's the worse I've seen on the galaxy line.
    General Tso likes this.
    09-01-2017 03:05 PM
  2. General Tso's Avatar
    Agree. I've never broken a screen or scratched one until this phone. IMO, it has to do with the curved screen.
    09-01-2017 03:41 PM
  3. bassplayrguy's Avatar
    Warranty doesn't cover damages. You can use your insurance.
    09-02-2017 09:35 AM
  4. palmor's Avatar
    Yup, scratches are really easy to get on this phone.
    General Tso likes this.
    09-02-2017 10:40 AM
  5. tuckertje01's Avatar
    Leather flip case, no screen protector, not a single scratch.
    09-02-2017 10:41 AM
  6. p5200's Avatar
    Leather flip case, no screen protector, not a single scratch.
    Same here!
    09-02-2017 07:14 PM
  7. Doug Moffat's Avatar
    Leather flip case, no screen protector, not a single scratch.
    Ditto
    09-02-2017 09:14 PM
  8. chazglenn3's Avatar
    The Gorilla Glass 5 was made to be more shatter resistant than the earlier types, and that means softer glass. Softer glass equals easier scratching. It was the same with the Note 7.
    General Tso likes this.
    09-02-2017 09:25 PM
  9. chanchan05's Avatar
    Gorilla Glass 3 = hardest to scratch, easiest to shatter
    Gorilla Glass 5 = hardest to shatter, easiest to scratch.

    You'd want a tempered glass protector on it.
    Laura Knotek likes this.
    09-02-2017 10:07 PM
  10. SlippySlimm's Avatar
    Gorilla Glass 3 = hardest to scratch, easiest to shatter
    Gorilla Glass 3 = hardest to shatter, easiest to scratch.

    You'd want a tempered glass protector on it.
    You listed gorilla glass 3 twice...

    I personally don't use a screen protector (I find them to be a total waste of money and completely unnecessary, especially for this phone) and I don't even use a case - just a Slickwraps natural wood skin on the back - and I've had the phone since launch. No scratches (not even micro scratches) or cracks or anything. It goes in and out of my pocket constantly, it's been to the beach, it's been on multiple types of surfaces. Nothing. This is not an exaggeration... I've been impressed.
    09-03-2017 06:32 AM
  11. chanchan05's Avatar
    You listed gorilla glass 3 twice...

    I personally don't use a screen protector (I find them to be a total waste of money and completely unnecessary, especially for this phone) and I don't even use a case - just a Slickwraps natural wood skin on the back - and I've had the phone since launch. No scratches (not even micro scratches) or cracks or anything. It goes in and out of my pocket constantly, it's been to the beach, it's been on multiple types of surfaces. Nothing. This is not an exaggeration... I've been impressed.
    Sorry edited. Hahaha.
    09-03-2017 06:38 AM
  12. mlblack16's Avatar
    I've not had this experience with fine scratches. Due to the oleophobic coating, I often get lines that look like scratches, but are buffed back out with a soft microfiber cloth.
    09-03-2017 07:26 AM
  13. mary beth hale's Avatar
    Would love to have use my phone without the case and screen protector since it's so good looking.
    I'm just inherently paranoid about damaging it. It has nothing to do with this particular phone. Just my issue with any phone I've owned.
    General Tso likes this.
    09-03-2017 07:26 AM
  14. shantheman1073's Avatar
    I am in SHOCK at how easily this thing scratches. I've never dropped a phone and cracked the screen (knock on wood)...so I would GLADLY take the scratch resistance over shatter resistance.

    I can't find a good glass screen protector (not gonna do this edge-only adhesive crap anymore) and i can't stand the wet-application ones that end up feeling like rubber when the weather is warmer than room temperature.

    I'm not rough on my phone at all...most daring thing I do is keep it in my pocket. Somehow the screen is all scratched up already.
    General Tso likes this.
    09-04-2017 10:14 AM
  15. Dark Pixels ll's Avatar
    I am in SHOCK at how easily this thing scratches. I've never dropped a phone and cracked the screen (knock on wood)...so I would GLADLY take the scratch resistance over shatter resistance.

    I can't find a good glass screen protector (not gonna do this edge-only adhesive crap anymore) and i can't stand the wet-application ones that end up feeling like rubber when the weather is warmer than room temperature.

    I'm not rough on my phone at all...most daring thing I do is keep it in my pocket. Somehow the screen is all scratched up already.
    You don't have to be rough on a phone to have it come in contact with small particles like sand, glass etc. Those small particles can be at the bottom of your pockets or bags or even on your hands/fingertips.
    09-04-2017 12:02 PM
  16. SlippySlimm's Avatar
    I am in SHOCK at how easily this thing scratches. I've never dropped a phone and cracked the screen (knock on wood)...so I would GLADLY take the scratch resistance over shatter resistance.

    I can't find a good glass screen protector (not gonna do this edge-only adhesive crap anymore) and i can't stand the wet-application ones that end up feeling like rubber when the weather is warmer than room temperature.

    I'm not rough on my phone at all...most daring thing I do is keep it in my pocket. Somehow the screen is all scratched up already.
    Might consider cleaning out your pockets then. Mine is in and out of my pocket constantly and I don't have a scratch on it.
    09-04-2017 12:29 PM
  17. mcaspe1's Avatar
    Just wait
    09-04-2017 01:31 PM
  18. SlippySlimm's Avatar
    Just wait
    Wait for what? I've had mine since launch and not a single scratch. What am I waiting for?
    johnriii likes this.
    09-04-2017 05:10 PM
  19. shantheman1073's Avatar
    My point was that I'm not doing anything out of the ordinary than i have with any of my previous Samsungs...yet this one is scratched and my past ones were not.

    Although...I recall my Note7 did sustain a few scratches before it was returned. I think it was either same generation or previous of the Gorilla glass. Either way...seems as though this is the direction they're going...more shatter resistant than scratch resistant.
    General Tso likes this.
    09-05-2017 02:52 PM
  20. SlippySlimm's Avatar
    My point was that I'm not doing anything out of the ordinary than i have with any of my previous Samsungs...yet this one is scratched and my past ones were not.

    Although...I recall my Note7 did sustain a few scratches before it was returned. I think it was either same generation or previous of the Gorilla glass. Either way...seems as though this is the direction they're going...more shatter resistant than scratch resistant.
    I think everyone understood your point. My point is that I've had this phone since launch, put it in and out of my pocket constantly, toss it on my table or couch or bed or in the center cubby in my car with other crap in it without a second thought. I've even sat on it a few times accidentally and dropped it a few times. Not a single scratch ding or dent to speak of. So, you need to figure out what your phone is coming in contact with, either in your pocket or wherever, because it's not "more prone to scratches" in comparison to any other Samsung I've had in the past. And I've had them all. On the contrary; it actually seems to be more resistant to scratches and the like, compared to most other phones I've owned... and I've owned quite a bit. So you may believe you're not doing anything different with this phone compared to your previous phones, but I think maybe there's a chance you are, or it's come in contact with something that scratched it up without you realizing it. Things happen. That doesn't automatically mean the gorilla glass on this phone is inferior.
    tuckertje01 and PowrDroid like this.
    09-06-2017 01:50 AM
  21. dlalonde's Avatar
    I came here to get info on this, to know if it was only the first batch or something.

    What strikes me as odd is that, in the JerryRigEverything video, the scratch levels is on par with Gorilla Glass 4 (the Google Pixel for example). Level 5 mohs picks don't scratch it in his test.
    09-06-2017 09:29 AM
  22. PowrDroid's Avatar
    I came here to get info on this, to know if it was only the first batch or something.

    What strikes me as odd is that, in the JerryRigEverything video, the scratch levels is on par with Gorilla Glass 4 (the Google Pixel for example). Level 5 mohs picks don't scratch it in his test.

    Thanks for the info on the JerryRigEverything videos. I had seen other scratch tests but this guy actually has a consistent scientific method of testing for scratches using different known hardness tools to scratch the screen.
    dlalonde likes this.
    09-06-2017 11:14 AM
  23. shantheman1073's Avatar
    doubled posted below.
    09-06-2017 05:42 PM
  24. shantheman1073's Avatar
    I think everyone understood your point. My point is that I've had this phone since launch, put it in and out of my pocket constantly, toss it on my table or couch or bed or in the center cubby in my car with other crap in it without a second thought. I've even sat on it a few times accidentally and dropped it a few times. Not a single scratch ding or dent to speak of. So, you need to figure out what your phone is coming in contact with, either in your pocket or wherever, because it's not "more prone to scratches" in comparison to any other Samsung I've had in the past. And I've had them all. On the contrary; it actually seems to be more resistant to scratches and the like, compared to most other phones I've owned... and I've owned quite a bit. So you may believe you're not doing anything different with this phone compared to your previous phones, but I think maybe there's a chance you are, or it's come in contact with something that scratched it up without you realizing it. Things happen. That doesn't automatically mean the gorilla glass on this phone is inferior.
    You seem a little hostile about your perfect phone.
    Other people also have a sufficient IQ to think through whether they're doing something different. In my case, i've done nothing different than with my previous phones. Even same jeans, washed as regularly as before. Either I've got an early batch of Gorilla glass on mine, or you have a better batch. Either way...it's definitely more scratch prone than ALL of my previous Samsungs, going back to the original S.
    General Tso likes this.
    09-06-2017 05:45 PM
  25. Dconn1975's Avatar
    I just went to Walmart and found a pretty good screen protector by ONN. It was 9.99. It's not tempered glass which I didn't want for this phone anyway. It's like a liquid skin and it fits perfectly. Best protector I've found for the money so far.
    shantheman1073 likes this.
    09-06-2017 06:20 PM
34 12

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