1. only1abhi's Avatar
    Hi everyone,

    I trust you are all well.

    Just moved from iPhone to Android. I backed up my whatsapp chats on iPhone using the Settings -> Chats -> Chat Backup option.

    However when I install Whatsapp in my S8+, it restores only some of the messages, and it seems a backup from earlier this year - everytime i uninstall and reinstall whatsapp on my S8+, it just keeps using this old backup - rather than the new one from iPhone.

    How do I solve this issue?

    Thank you in advance.


    09-19-2017 03:28 AM
  2. Thacy's Avatar
    Where does the old backup come from?
    Usually, WhatsApp backs up chat history to local storage and Google Drive on Android devices. As far as I know, the WhatsApp backup on iPhone is more likely on iCloud.
    When you reinstall WhatsApp on your S8+, the app would try searching backups from Google Drive(priority) and local memory.
    So, it seems impossible to do the transfer through uninstall/reinstall.
    09-19-2017 04:28 AM
  3. only1abhi's Avatar
    Hi Thacy,

    Thank you for replying back.

    That's precisely the problem. iPhone backed up to iCloud and Android just keeps search google drive - and uses a local backup.

    I need to either:
    1) Transfer the iPhone backup to my S8+ phone
    2) Transfer the iPhone backup to Google drive backup.

    Any suggestions?

    Thank you,

    09-19-2017 04:43 AM
  4. Thacy's Avatar
    Hi Andy

    Sadly, I don't think either of the two options is possible. However, you may try to transfer chat history from iPhone to S8+ with WhatsMate, a tool that costs money.
    09-19-2017 05:28 AM

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