1. Michaelborge72's Avatar
    Since the last phone update my s2 will not connect to s8. I install the up fresh and the phone dies find the watch but when the app tries to connect to a server I suppose a message saying "download failed please try again" but no matter how many times I try it won't. I have tried everything like resetting watch to clearing cache etc.. except resetting the phone which I'm reluctant to do I've tried everything. Any suggestions please.
    10-14-2017 07:05 AM
  2. mundo472's Avatar
    sorry, no problem here.
    10-15-2017 07:00 AM
  3. bandofbrothers2112's Avatar
    Do you have access to a Samsung Experience Store where they’ll be able to look at both devices ?
    10-15-2017 02:43 PM
  4. Michaelborge72's Avatar
    No unfortunately no. I did call the Samsung helpdesk and was on the line for almost 1 hour with no solution in the end other than take the devices to a Samsung store which aren't available in my area. this post was a long shot in case someone had the same issue and a suitable solution
    10-15-2017 03:38 PM

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