10-22-2017 05:15 AM
38 12
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  1. Wbutchart1's Avatar
    Hi, this is my first Samsung device and have to say I'm quite disappointed at their customer care for a flag ship device.

    I've had no update since August, the bluetooth vulnerability still hasn't been fixed for me never mind the WiFi one. My phone is unlocked in UK and gets updates direct from Samsung, yet there are none. They seem to have abandoned this model.

    Really disappointed it remains vulnerable to exploits that should have been patched. Is still running Aug security updates too.
    10-18-2017 05:18 AM
  2. mhinc's Avatar
    Hi, this is my first Samsung device and have to say I'm quite disappointed at their customer care for a flag ship device.

    I've had no update since August, the bluetooth vulnerability still hasn't been fixed for me never mind the WiFi one. My phone is unlocked in UK and gets updates direct from Samsung, yet there are none. They seem to have abandoned this model.

    Really disappointed it remains vulnerable to exploits that should have been patched. Is still running Aug security updates too.
    Not sure exactly what you are talking about. Samsung hasn't abandoned anything. I have the September Security update. And I am sure another will be out shortly for the KRACK WPA2 Exploit.

    Either way, nothing has been abandoned...
    gernerttl likes this.
    10-18-2017 05:45 AM
  3. chanchan05's Avatar
    It's not been abandoned. Basically all Samsung phones right now are stuck in August security update. Either they're stuck in testing for some reason or they're incorporating everything into one huge update. Right before the Nougat update for the S7 Edge, I had no security updates for over a month. Hopefully it's Oreo. Lol.
    10-18-2017 05:48 AM
  4. Paul109's Avatar
    wbubchart1 I agree, I had an unlocked UK s8+ and was wondering when my device was going to get the update, as far as I'm aware from reading various forums and websites the majority of network branded s8 if not all by now have received the update to fix bluborne yet the unlocked model is still waiting
    10-18-2017 07:08 AM
  5. Jamescunni's Avatar
    wbubchart1 I agree, I had an unlocked UK s8+ and was wondering when my device was going to get the update, as far as I'm aware from reading various forums and websites the majority of network branded s8 if not all by now have received the update to fix bluborne yet the unlocked model is still waiting
    Not on Vodafone I'm still on August update have heard that Sept/October patch is bundled together so normally comes at end of month
    10-18-2017 07:48 AM
  6. tuscanybay's Avatar
    It is not abandoned. It is just Samsung being Samsung, taking their time to update.

    If you want instant patches and regular fast updates, buy an iPhone.
    Sam_Gs7 likes this.
    10-18-2017 08:32 AM
  7. chanchan05's Avatar
    It is not abandoned. It is just Samsung being Samsung, taking their time to update.

    If you want instant patches and regular fast updates, buy an iPhone.
    Pixel
    DMP89145 and modifier like this.
    10-18-2017 09:00 AM
  8. Gayle Lynn's Avatar
    iOS has been getting weekly updates - not sure you want that though - bleeding edge and all that.
    10-18-2017 10:04 AM
  9. NexusGirlX's Avatar
    Every Samsung phone I have (US unlocked S7 Edge, T-Mobile S7 Edge, US unlocked S8+ and a T-Mobile Note 8) are all on the August patch. No one has anything more current. A new update will come soon, you just have to be patient.
    mary beth hale likes this.
    10-18-2017 10:51 AM
  10. TFBisquit's Avatar
    iOS has been getting weekly updates - not sure you want that though - bleeding edge and all that.
    Not on my iPhone 6. My s8+ however has seen a monthly update since I got it in April.
    Or maybe you mean the patches required for iOS 11. And the ones still needed to fix various issues. An update I regret to have done.
    10-18-2017 12:39 PM
  11. Gayle Lynn's Avatar
    Four updates in four weeks - for iOS 11 - yes.
    10-18-2017 12:56 PM
  12. CH0P's Avatar
    Urgh... IPhone?
    What's that then?
    I feel ill 😷😷😷
    10-18-2017 01:02 PM
  13. Bcannon77's Avatar
    S8+ AT&T version still on Aug update here. First Samsung in a while and kinda wishing I hadn't gone back.
    10-18-2017 10:43 PM
  14. mhinc's Avatar
    It is not abandoned. It is just Samsung being Samsung, taking their time to update.

    If you want instant patches and regular fast updates, buy an iPhone.
    Yes, and then deal with the fact they released something too early and have major issues, and have to do 10 patches to get it right.
    Tim1954 likes this.
    10-18-2017 11:08 PM
  15. mhinc's Avatar
    Four updates in four weeks - for iOS 11 - yes.
    To fix their issues from updating to fast. YES!
    Tim1954, DMP89145 and GrooveRite like this.
    10-18-2017 11:08 PM
  16. Ry's Avatar
    Hi, this is my first Samsung device and have to say I'm quite disappointed at their customer care for a flag ship device.

    I've had no update since August, the bluetooth vulnerability still hasn't been fixed for me never mind the WiFi one. My phone is unlocked in UK and gets updates direct from Samsung, yet there are none. They seem to have abandoned this model.

    Really disappointed it remains vulnerable to exploits that should have been patched. Is still running Aug security updates too.
    Google or BlackBerry if you want the security updates when they are released to Android.
    10-19-2017 12:34 AM
  17. NexusGirlX's Avatar
    Four updates in four weeks - for iOS 11 - yes.
    It's true. A few of these iOS updates were to fix bugs and issues that the previous update introduced. Apple is getting sloppy in their code. This is the reason there has been weekly updates.
    mary beth hale and DMP89145 like this.
    10-19-2017 03:25 AM
  18. Tim1954's Avatar
    This krack thing may have set them back again.. They will get here when they get here...
    10-19-2017 03:35 AM
  19. L0n3N1nja's Avatar
    It's not like a new update would make your phone 100% secure. New exploits are always being discovered and there are untold numbers of exploits Google doesn't even know about.

    No system is 100% secure.
    10-19-2017 05:23 AM
  20. bassplayrguy's Avatar
    Pixel
    What's the difference lol
    10-19-2017 08:05 AM
  21. Troneas's Avatar
    Hi, this is my first Samsung device and have to say I'm quite disappointed at their customer care for a flag ship device.

    I've had no update since August, the bluetooth vulnerability still hasn't been fixed for me never mind the WiFi one. My phone is unlocked in UK and gets updates direct from Samsung, yet there are none. They seem to have abandoned this model.

    Really disappointed it remains vulnerable to exploits that should have been patched. Is still running Aug security updates too.
    calm down they are working on bixby 2.0
    10-19-2017 08:54 AM
  22. illdini's Avatar
    You do realize that if you got your phone from a carrier, they have to add their crap(ware), in addition to the Google and Samsung stuff.
    10-19-2017 12:46 PM
  23. Ry's Avatar
    You do realize that if you got your phone from a carrier, they have to add their crap(ware), in addition to the Google and Samsung stuff.
    Recent history (see US carrier S7s vs. US unlocked S7s) shows us that carrier versions can get updates faster.
    Mattsg430 likes this.
    10-19-2017 01:05 PM
  24. TheDonJ77's Avatar
    Only unlocked phones that get fast updates in a timely manner are iPhones and Pixels. Samsung has been horrible keeping their unlocked devices up to date
    10-19-2017 04:55 PM
  25. tuscanybay's Avatar
    For Samsung, you should be grateful that they give you updates eventually. Every update is provided at their mercy. You are not entitled to them.
    Sono Velenoso likes this.
    10-19-2017 06:33 PM
38 12

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