1. Indecisi0n's Avatar
    Been having some software issues so I want to wipe my phone clean and start over. Only thing I need are my apps/settings/contacts. What is the best way to back these up and easily restore?
    10-18-2017 05:06 AM
  2. Iva_LadyDiCaprio98's Avatar
    You can back them up to Samsung Cloud or on a computer using the smart switch app
    10-18-2017 06:19 AM
  3. Indecisi0n's Avatar
    Thank you. I'm first going to clear the system cache and Dee if that helps crashing apps.
    10-18-2017 09:10 PM
  4. paridge's Avatar
    If it's a software problem, re-populating the apps through smart switch risks reintroducing the problem on the phone. I'd do a clean install even though it's more time consuming to install the apps manually.
    mary beth hale likes this.
    10-20-2017 07:20 AM

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