1. Android Central Question's Avatar
    I try changing the cable it didnt works so i decided to try with an a regular(not fast charhing) charger and it started charging.Afterwards i tried with my old fast charger (from my S6) and it still doesnt works.(it doesnt charge at all)
    11-14-2017 08:07 AM
  2. jeffmd's Avatar
    Uhmm... chargers can fail just like anything else. Go pick up another qc 2.0 compatable brick.
    11-14-2017 09:57 AM
  3. Rukbat's Avatar
    Or, since it's still under warranty, ask the seller for an exchange of chargers.
    11-14-2017 01:26 PM
  4. Gayle Lynn's Avatar
    Hope it isn't the data/charge port on the phone. Another option is invest in a good reliable wireless charging pad that supports S8.
    11-14-2017 01:35 PM
  5. Rukbat's Avatar
    Gayle, since it charges with another charger, it most likely isn't.
    11-14-2017 01:37 PM
  6. QSZ06's Avatar
    Wife had the same thing happen when her S8+ was less than 2 months old. Exchanged DMs with Samsung via twitter, they asked for various phone info, had me try a couple things with the phone.... in the end Samsung just stopped responding to DMs. Samsungs customer service sux azz!! What did I do? Bought the wife a wireless fast charger off Amazon and used the fast charger pkug from an old Note 4 to connect the wireless to the outlet.
    11-14-2017 05:33 PM

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