12-02-2017 10:44 PM
35 12
tools
  1. airslap's Avatar
    I have a new Galaxy S8 and I have never been able to get Ok Google to wake the phone up from the always on display. Works anywhere else in the phone and bixby wakes up the phone from the always on display no problem. I don't like using bixby though. Does anyone know how to fix this?
    11-18-2017 11:03 AM
  2. pbike908's Avatar
    I don't think it's possible.
    11-18-2017 12:02 PM
  3. mj0528's Avatar
    Use bixby to unlock then ok Google. Works well
    11-18-2017 12:34 PM
  4. CH0P's Avatar
    Yuk bixby!
    11-18-2017 04:47 PM
  5. djr7572's Avatar
    I've researched this to the point of exhaustion. It doesn't work on the S8. Works on the Note 8, though
    11-18-2017 07:39 PM
  6. mary beth hale's Avatar
    Yeah, unfortunately OK Google cannot wake phone from AOD.
    Use Bixby for that.
    11-18-2017 07:49 PM
  7. djr7572's Avatar
    Yeah, unfortunately OK Google cannot wake phone from AOD.
    Use Bixby for that.
    Even using Bixby, it will only take you as far as the lock screen. At that point, you still have to swipe/fingerprint/iris etc to get to your home screen.
    11-18-2017 07:55 PM
  8. mary beth hale's Avatar
    Even using Bixby, it will only take you as far as the lock screen. At that point, you still have to swipe/fingerprint/iris etc to get to your home screen.
    Didn't know that as I don't use Bixby. Just read somewhere the Bixby would voice unlock phone from AOD. Good to know.
    11-18-2017 09:04 PM
  9. bassplayrguy's Avatar
    Have you tried disabling Bixby? Google unlocked from Aod screen until bixby went live.
    11-19-2017 11:32 AM
  10. airslap's Avatar
    I've tried turning Bixby off but that didn't work but I haven't tried package disabling Bixby yet because I have to purchase an app to do that and I don't know if it will work yet. That's why I was just checking to see if anybody had an success or solutions.
    11-19-2017 08:45 PM
  11. pankaj981's Avatar
    Not sure why so many people have responded that its not possible to invoke "OK Google" from the AOD screen. I just enabled Trusted Voice in the Google app and was able to Unlock the phone >> Invoke Google Assistant >> Voice Search using the OK Google keyword. Am I missing anything?
    mary beth hale likes this.
    11-19-2017 11:53 PM
  12. airslap's Avatar
    I have done that and it is switched on and still not working. Tried turning it on and off. Resetting the app, clearing the cache, disabling bixby voice commands. Nothing works. Only Bixby will respond when the phone is on the Always On Display. A lot of people have this problem from my research. Haven't found a solution yet.
    11-19-2017 11:56 PM
  13. lucidlyseen's Avatar
    ok google works for me from AOD, but I'm on the Oreo beta, so not sure if that's a factor.
    mary beth hale likes this.
    11-20-2017 12:42 AM
  14. pankaj981's Avatar
    I have done that and it is switched on and still not working. Tried turning it on and off. Resetting the app, clearing the cache, disabling bixby voice commands. Nothing works. Only Bixby will respond when the phone is on the Always On Display. A lot of people have this problem from my research. Haven't found a solution yet.
    I'm on Oreo beta too and it's working for me. It could be something Samsung might add for the final Oreo release.
    mary beth hale likes this.
    11-20-2017 06:47 AM
  15. mary beth hale's Avatar
    I'm on Oreo beta too and it's working for me. It could be something Samsung might add for the final Oreo release.
    I swear I've tried enabling OK Google from AOD multiple times without success. After reading these posts I tried it again and it works!
    Also on the Oreo Beta...
    11-20-2017 09:20 AM
  16. mary beth hale's Avatar
    Thanks lucidlyseen and pankaj981 for the heads-up re: working on Oreo Beta.
    I'm a big OK Google user and this is really helpful.
    pankaj981 likes this.
    11-20-2017 09:34 AM
  17. ThrowinRocks's Avatar
    Samsung and Android need to catch up. That's the one thing I have to say Apple is better at is hands-free voice activation.
    Fingers crossed that Oreo gives us this feature
    11-22-2017 01:09 PM
  18. mary beth hale's Avatar
    Samsung and Android need to catch up. That's the one thing I have to say Apple is better at is hands-free voice activation.
    Fingers crossed that Oreo gives us this feature
    works in the Oreo Beta so...
    11-23-2017 12:24 PM
  19. airslap's Avatar
    Tried a recovery and it didn't change anything. I'll wait until the Oreo official release and live with Bixby until then.
    11-24-2017 12:31 AM
  20. Kirk Burkhead's Avatar
    Samsung and Android need to catch up. That's the one thing I have to say Apple is better at is hands-free voice activation.
    Fingers crossed that Oreo gives us this feature
    It's a Samsung issue, not Android. Pixel phones running pure Android will launch OK Google (as well as Hey Google) if phone is asleep and locked.
    11-24-2017 04:37 PM
  21. ThrowinRocks's Avatar
    Correct. Hence the reason why I said Samsung and Android since it's the way Samsung alters android to work with Bixby instead but they could give their customers the option. I know Samsung is going to at some point go full Tizen but it will be a big mistake.
    11-26-2017 01:53 AM
  22. pankaj981's Avatar
    My friend's Note 8 works with Google Assistant handsfree from the lockscreen. May be Samsung forgot to enable it on the S8 series during launch and then eventually worked with Google to enable it on the Note 8, which they will bring to the S8 series with Oreo. Or it could be a 7.1.1 feature.
    11-26-2017 05:59 AM
  23. bassplayrguy's Avatar
    Bixby will open your phone from the lock screen. Works great.
    11-26-2017 01:13 PM
  24. mary beth hale's Avatar
    Love that OK Google from works from AOD on my S8 with the Oreo Beta.
    11-26-2017 08:20 PM
  25. djr7572's Avatar
    Does it take you from AOD screen too home screen, or just AOD screen to lock screen?
    12-01-2017 11:52 PM
35 12

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