11-21-2017 08:47 AM
tools
  1. anpease's Avatar
    anpease
    Hi,
    I am trying to backup my phone to Samsung Cloud, but every time it reaches anywhere between 70% and 98%, but then says it can't connect to network and backup failed.
    I have all bloatware enabled.
    Can anyone please offer any suggestions?
    Many thanks.
    11-21-2017 08:15 AM
  2. Gayle Lynn's Avatar
    Gayle Lynn
    Do you have large archive of messages? One person had a 22GB file from (Apple) iMessage that they wanted to retain.
    Also, does your backup exceed the amount of free space on Samsung Cloud? Can you delete any old backups, keeping current and an original though preferably).
    11-21-2017 08:32 AM
  3. anpease's Avatar
    anpease
    I have used 5.54GB of an available 15GB. Backup says it requires 1.48GB.
    Do not have large message files on my phone, but have just tried again and deselected my music files, and it worked okay.
    Obviously doesn't like my music for some reason.
    Many thanks for the reply.
    11-21-2017 08:47 AM
« Note 9 | S8+ volume automatically turning down when using headphones »

Similar Threads

  1. How do i get my Android phone unlocked from puk when i dont have a 8 digit code for it
    By Bubba Graham in forum Ask a Question
    Replies: 4
    Last Post: 12-08-2018, 07:01 AM
  2. My Android will not Grant permission for my phone on my apps
    By Android Central Question in forum Ask a Question
    Replies: 1
    Last Post: 11-21-2017, 10:31 AM
  3. My phone speaker won't work and headphone jack work nether how could i fix it
    By Android Central Question in forum Ask a Question
    Replies: 1
    Last Post: 11-21-2017, 07:37 AM
  4. How can I retrieve my lost phone call recordings while I am still using the same mobile number
    By Android Central Question in forum Ask a Question
    Replies: 1
    Last Post: 11-21-2017, 07:02 AM
  5. i deleted my-car from my LG bluetooth phone device search option how do i restore it
    By Android Central Question in forum Ask a Question
    Replies: 1
    Last Post: 11-21-2017, 02:13 AM
LINK TO POST COPIED TO CLIPBOARD