storage space used up as soon as phone setup started

emudryj

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Jan 23, 2011
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So you can't get to download mode... Volume down>Bixby button and power button?
Can you get into recovery mode to reset... Volume up>Bixby button>power button?

Exactly!!!! Volume down>Bixby button and power button will bring you to the "Factory mode" that you see in the first picture.

Volume up>Bixby button>power button will let you in Recovery mode. I did a factory reset but it did not fix a THING!!!
 

emudryj

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Damn. You may very well be screwed. Have you checked the imei#?

Not sure what you mean by "checking" the IMEI...the IMEI on the phone matched the one on the box, and AT&T did not have any problem with it when I called to activate it.
I tried my AT&T and it worked fine...

Any suggestions?
 

mary beth hale

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Yeah, if AT&T activated it the imei must be clean. Sorry, don't know what else to suggest. Where did you purchase it from? Can you contact that site?
 

emudryj

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Not being able to get into download mode to reflash really shuts down your options.

feel ashamed to say, but I got it from Craigslist... I know, I know... I kind of deserve it...
Agree on the lack of Download mode screwing my options.... I was hoping someone more experienced than me could have an alternative...

So, are we sure it is a Fake?
 

emudryj

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Well.. I deserved it...
I would swear that the first IMEI on the phone matched the one on the box... no they dont...
The 2 IMEIs on the phone are invalid
355210364897214
355210364897276

I know it does not matter but the one on the box is of a Samsung SM-G950U...
 

emudryj

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After reading the OP and all the responses, I'm leaning towards the previous owner installed a custom ROM.

Here's a link with instructions to restore it back to a stock ROM.

https://www.naldotech.com/flash-official-firmware-samsung-galaxy-s8-s8-revert-stock/

Another option is take it to an AT&T store and see if they can factory reset it.

Problem is that, every method I was able to find online to flash the phone needs to get in download mode and this phone does not have download mode..
If you press power+vol down+bixby it goes into "Factory mode" (who knows what the heck is that)
 

emudryj

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OK.. I have some news.. not good.
On the "Factory mode" there was a "Clear eMMC", I did not have anything much else to lose so I tried it...
When the phone booted back up the Tmobile splash screen was gone.
On the Settings-About page, the model number now shows H19
I tried downloading the Galaxy Genuine app and see what it would say.
Brand: alps
Model: DS-H19
CPU Hardware:MT6580
CPU Model: ARMv7 Processor rev3 (v71)
CPU Frequnecy: 2360Mhz
CPU Cores 4
Total RAM: 3.77GB
Total ROM: 62.46GB
Screen Res: 1015*540
Screen DPI:260
Camera Res:12.19MP
Front Camera: 7.99MP
Android Ver: 7.0

Not really sure how much that could help... but the phone seems to be a tiny bit more responsive than before.
I still have to see if the storage problem still persist.
At least I would like to be able to keep the phone as a spare...