12-03-2017 09:27 PM
58 123
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  1. emudryj's Avatar
    Hey all!!! I've been googling this one and I can't find a correct answer.

    The wife had a S6 edge with 32Gb of storage on an AT&T phone.

    I found a T-mobile unlocked S8+ with 64Gb and bought it for her....

    She had 1 Gb still available on the S6

    The thing is that as soon as I start setting up the S8+ the available storage starts disappearing and in no time is all used up.

    The first time I thought there was something wrong so I did a reset... right after that I had 54Gb available of the 64Gb.
    I started restoring some apps (whatsapp) and some app updates and before I was even halfway the whole 64Gb were used.

    I looked under maintainance/storage and CANT really see anything weird. Adding up all the categories in there does not get even close to 64Gb... so..

    So I'm not even half way migrating the 31Gb she had on the S6, but it has already taken the whole 64Gb on the S8+!!!!!!

    What the heck is going on???
    11-21-2017 01:23 PM
  2. jeffmd's Avatar
    Impossible for us to tell... you have the device, load up a file manager and dig in.
    Tim1954 likes this.
    11-21-2017 09:28 PM
  3. Gayle Lynn's Avatar
    Watch what apps you install and use the ad card for med i a files.

    Only install f o r now essential stuff, and from Goog lk e or Samsung play stores.

    If it was me id also monitor the system and apps installed with Malwarebytes
    11-22-2017 05:39 AM
  4. emudryj's Avatar
    Phone is Samsung SM-955U in case that matters.

    Went into recovery mode and wiped the cache partition and reseted the user data.
    Booted the phone and entered basic data = 54.92 GB available.
    I login to my WiFi and went down to 54.65GB!!!!!!
    Signing in to WiFi should not use that much space right?

    Just by signing into google play (Before updating ANY app), brought it down to 46.59GB!!!!

    There has to be something wrong with the phone... I bought it on Craigslist, but checked everything I could find online to make sure it is not a fake... connector is C type, camera and FP reader are on the rigth place, Phone is unlocked (i tried it with my AT&T sim card and was able to make calls receive texts and data)
    The other thing I notice is that it takes forever to charge..

    what did I miss?
    11-22-2017 08:34 AM
  5. Gayle Lynn's Avatar
    Run Malwarebytes maybe it is do junk behind your back.

    I use a firewall w/ VPN to.
    11-22-2017 10:18 AM
  6. Rukbat's Avatar
    Run Genuine Galaxy - Phone Info to see if the phone is fake or not.

    At very worst, back up what you've loaded to it, reflash the ROM ([Samsung] How to flash Stock ROM via ODIN) and restore what you backed up.
    11-22-2017 11:03 AM
  7. Gayle Lynn's Avatar
    About that app:

    This is a tool for Samsung Galaxy S3/4/5 & Note 2/3/4 users to check if their phone isn't a cheap fake clone. It highlights device information that does not match Samsung Galaxy S3/S4/S5/Note 2/Note 3/Note 4 and helps users to tell if their phone is genuine.

    Last updated in 2015.
    11-22-2017 11:55 AM
  8. emudryj's Avatar
    Run Genuine Galaxy - Phone Info to see if the phone is fake or not.

    At very worst, back up what you've loaded to it, reflash the ROM ([Samsung] How to flash Stock ROM via ODIN) and restore what you backed up.
    It seems that I dodged that bullet... it says, it is a Samsung SM-G955F with Qualcomm Snapdragon 835... (Weird... I thought I had the Exynos)

    I have tried all the other suggestions and I'm still getting the same crap... I guess that the next step is to flash a new ROM.... I might give it a try to the AT&T stock rom since I;m going to use it on that carrier...
    ALL in favor? any better light and stable ROM to flash?
    11-22-2017 12:53 PM
  9. mary beth hale's Avatar
    Isn't the SM-G955F the international version?
    11-22-2017 02:16 PM
  10. wunderbar's Avatar
    Phone is Samsung SM-955U in case that matters.

    Went into recovery mode and wiped the cache partition and reseted the user data.
    Booted the phone and entered basic data = 54.92 GB available.
    I login to my WiFi and went down to 54.65GB!!!!!!
    Signing in to WiFi should not use that much space right?

    Just by signing into google play (Before updating ANY app), brought it down to 46.59GB!!!!

    There has to be something wrong with the phone... I bought it on Craigslist, but checked everything I could find online to make sure it is not a fake... connector is C type, camera and FP reader are on the rigth place, Phone is unlocked (i tried it with my AT&T sim card and was able to make calls receive texts and data)
    The other thing I notice is that it takes forever to charge..

    what did I miss?
    edit: I can't read I thought we were talking about like 300MB of data not 10GB.
    11-22-2017 02:26 PM
  11. emudryj's Avatar
    edit: I can't read I thought we were talking about like 300MB of data not 10GB.
    Yep... I tried using a clean Gmail account (meaning that has not been used in any device so it does not have anything to restore) to update google play, and it is still doing the same crap.

    Another weird thing is that the phone would not go into download mode but rather enter some "factory mode"
    11-22-2017 02:31 PM
  12. emudryj's Avatar
    Isn't the SM-G955F the international version?
    The "About Phone" page calls for a SM-G955U but every other checker that I have tried (Antutu, genuine galaxy, etc) says it is a SM-G955F...

    Really do not know...
    11-22-2017 02:33 PM
  13. mary beth hale's Avatar
    The "About Phone" page calls for a SM-G955U but every other checker that I have tried (Antutu, genuine galaxy, etc) says it is a SM-G955F...

    Really do not know...
    Under About Phone>Device status...does it say official or custom? Did you buy it used?
    Wondering if someone flashed something screwy
    11-23-2017 11:23 AM
  14. emudryj's Avatar
    Under About Phone>Device status...does it say official or custom? Did you buy it used?
    Wondering if someone flashed something screwy
    DAMN... I'm screwed... it does not have that section "Device Status"... (I had to look for it on my S6 so see where was supposed to be.)
    The last section on the S8+ is "Up time"

    The phone was supposed to be "Mint condition"... and aesthetically looks perfect.
    I'm probably screwed, right?
    11-23-2017 01:36 PM
  15. emudryj's Avatar
    Now if the phone is a fake, how could it show as a Samsung SM-G955F on the Genuine Galaxy APP???

    So in the pictures below... is this a super good fake? or is an official Samsung phone that somebody screwed up flashing something on it?
    Here are some pictures

    The phone would not go into Download mode but It would get into "Factory Mode"



    Antutu saying is a G955F


    About phone saying is a 955U


    Genuine Galaxy saying is a 955F


    No Status section
    11-23-2017 01:38 PM
  16. mary beth hale's Avatar
    It says Exynos in antutu pic and snapdragon 835 in Galaxy pic. If Exynos, would be international. Also, the build # looks funky and security patch is very old.
    You said it was an unlocked T-Mobile. Do you get a T-Mobile start up screen?
    Something is wrong.
    11-23-2017 01:45 PM
  17. emudryj's Avatar
    It says Exynos in antutu pic and 835 in Galaxy pic. If Exynos, would be international. Also, the build # looks funky.
    I noticed the same and was a struggle I was having when deciding what stock ROM to flash it with... I never got to that part because I could not go into Downloading mode....

    Is it there a definitive way to know if it is a good phone or a fake?
    The phone looks legit on the outside.
    11-23-2017 01:56 PM
  18. mary beth hale's Avatar
    So you can't get to download mode... Volume down>Bixby button and power button?
    Can you get into recovery mode to reset... Volume up>Bixby button>power button?
    11-23-2017 02:02 PM
  19. mary beth hale's Avatar
    That 2016 security patch is funky too.
    11-23-2017 02:03 PM
  20. mary beth hale's Avatar
    Did the seller say it had been rooted/rommed?
    11-23-2017 02:10 PM
  21. emudryj's Avatar
    So you can't get to download mode... Volume down>Bixby button and power button?
    Can you get into recovery mode to reset... Volume up>Bixby button>power button?
    Exactly!!!! Volume down>Bixby button and power button will bring you to the "Factory mode" that you see in the first picture.

    Volume up>Bixby button>power button will let you in Recovery mode. I did a factory reset but it did not fix a THING!!!
    11-23-2017 02:13 PM
  22. emudryj's Avatar
    Did the seller say it had been rooted/rommed?
    Seller did not said a thing. The phone was supposed to be legit in MINT condition...
    He blocked my number (probably) right after the sell.
    11-23-2017 02:15 PM
  23. mary beth hale's Avatar
    Damn. You may very well be screwed. Have you checked the imei#?
    11-23-2017 02:18 PM
  24. emudryj's Avatar
    Damn. You may very well be screwed. Have you checked the imei#?
    Not sure what you mean by "checking" the IMEI...the IMEI on the phone matched the one on the box, and AT&T did not have any problem with it when I called to activate it.
    I tried my AT&T and it worked fine...

    Any suggestions?
    11-23-2017 02:21 PM
  25. mary beth hale's Avatar
    Yeah, if AT&T activated it the imei must be clean. Sorry, don't know what else to suggest. Where did you purchase it from? Can you contact that site?
    11-23-2017 02:25 PM
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