1. seanjtorres's Avatar
    I had problems with Google contacts in the past (they never synced to Google and I lost them all with my new phone), so I used Yahoo and verified that they synced back to Yahoo. Everything was fine until today, when they started disappearing and it looks like most are gone now. I noticed it in my texts where it only showed the phone number and no longer the names, so I checked Contacts and they were gone. I checked Yahoo and they are still there. I went to Manage Contacts > Sync Contacts and it was there, but wouldn't sync back. I also had Duo (whatever that is) and a Gmail account selected to sync, and I tried removing them and it didn't work. I tried turning off my Yahoo sync, turning it back on, syncing but they don't come back. I checked access and Yahoo app has access to Contacts and Storage.

    Coincidentally, earlier today I had a Device Maintenance issue pop up and say the AVG Antivirus was taking up too much CPU (~12%) and I didn't stop it at first (I want antivirus active), but then later I did stop it and then opened up the app again to make sure it was active. Then I got the notification again, stopped it again, then tried syncing again with no luck.

    Also, apps that updated 6 hours ago were Twitter, TeamSnap, Waze (there are contacts there, but not listed in my Contacts to be managed), and Cisco WebEx. Other apps updated yesterday, including Google.

    I searched for solutions and haven't found a fix. I'm hoping someone can help? PLEASE!
    12-20-2017 06:17 PM
  2. Sam_Gs7's Avatar
    While you receive a more Tech reply,.is difficult case consider this : You'll be better off
    if you write your important contacts and delete them and Re-Enter them in a new
    Webmail quit from-Yahoo and use Gmail or Outlook.com-Twitter instead. Google will
    Synchronize the contacts, so try on to find the difference. stay Tuned!
    12-20-2017 06:54 PM
  3. seanjtorres's Avatar
    It was resolved by removing and then adding back the Yahoo account.
    mary beth hale likes this.
    12-22-2017 11:31 AM

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