1. simon wainwright's Avatar
    I have had my Samsung galaxy s8+ for a week now everything was fine but yesterday the home button didn't work, when I was on a Web page I could press it and close them down, all off a sudden it's stopped working and when I press the bixby key it says bixby won't work it says CARNT USE BIXBY IN CAR MODE.
    I have cleared the cache deleted the car play app looked on the Internet for a and and there are lots of people with the same problem.
    Can anyone advise as it's driven me mad, also cleared cache on safe mode
    12-21-2017 04:18 PM
  2. mary beth hale's Avatar
    If you've already tried clear cache partition and safe mode, then hate to say it, try factory reset. If that doesn't do anything it may be a hardware issue unfortunately.
    12-21-2017 09:08 PM

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