1. neo450's Avatar
    So last week, I was touching the settings in my poweramp app, and I changed the settings in the headset options. Ever since that tweak, phone pauses on its own when listening to music, watching videos, or just playing any audio. I did change the settings back, but still no luck. Can someone please tell me what to do to fix this, I had this problem before on my S7 edge and for some reason couldn't find a solution, so now I feel like i'm in the same conflict again.
    Ahnewska17 likes this.
    01-08-2018 04:13 PM
  2. IH8Samsung's Avatar
    I had the same problem with my Samsung Galaxy S8 for about 5 weeks. Frustrating because I could find no help from AT&T, Samsung, etc.

    Finally figured this problem out on my own.

    Go to Phone Settings, Device Maintenance, Battery, then press Unmonitored Apps and add whatever video, or music App you use and it will finally stop pausing.

    It worked for me anyway. I hope that helps.
    Heavens1 likes this.
    01-20-2018 06:45 PM
  3. Ahnewska17's Avatar
    I hope that works. Hard when your trying to meditate and the music stops.
    01-21-2018 05:42 PM
  4. Heavens1's Avatar
    I had the same problem with my Samsung Galaxy S8 for about 5 weeks. Frustrating because I could find no help from AT&T, Samsung, etc.

    Finally figured this problem out on my own.

    Go to Phone Settings, Device Maintenance, Battery, then press Unmonitored Apps and add whatever video, or music App you use and it will finally stop pausing.

    It worked for me anyway. I hope that helps.
    Thank you, thank you, thank you ๐Ÿ˜

    Watching a vid on ogyoutube past the 2 minute point and the sleep screen would come on. I followed your instructions re unmonitored apps, and I am sure that's the solution. ๐Ÿ˜Ž
    01-21-2018 09:41 PM

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